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Approved used service - warranty.

Discussion in 'Parts, Maintenance & Servicing' started by russwagg, Jan 2, 2017.

  1. russwagg

    russwagg Member

    Messages:
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    Joined:
    Dec 27, 2013
    Location:
    Belper Derbyshire
    Car:
    2013 C Class Coupe AMG sport
    Brought my 2013 C204 in April last year, B service is now due; dilemma is, pay £600 for Merc to do it or pay around £200 for someone else to do exactly the same service.?

    However burning question is, if anything is found wrong at Mercedes would they repair it under their warranty or would I be charged for it?

    Does anyone know how this would work please? MOT not due until April.

    Thanks
     
  2. ash59fifty-uk

    ash59fifty-uk Hardcore MB Enthusiast

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    Was it a two year warranty?

    Could always do a service plan if you plan to keep it for three years, now would be a good time to start as it's a large service. If not only other place would me a Mercedes Indy
     
  3. Bobby Dazzler

    Bobby Dazzler Hardcore MB Enthusiast

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    Get the MOT done at the main dealer before your service. The MOT will cost the same (or similar) to any other garage, and they can fix anything they find under warranty.

    Get your service done wherever you feel provides the best value for money, based upon what is important to you. Shop around though and ask for a price if you supply your own oil, and you'll find the price tumbles :thumb:
     
  4. Bobby Dazzler

    Bobby Dazzler Hardcore MB Enthusiast

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    PS did you ask the main dealer and independent garages to quote for the same additional items which are due at 4 years, I've brake fluid, spark plugs (if petrol), etc?
     
  5. geraldrobins

    geraldrobins Hardcore MB Enthusiast

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    Local Independants near me are quoting about 280 for a B service but the 4th year one requires in addition , brake fluid change, air filter and fuel filter which would be extra.
    So make sure any comparison is based on like for like
     
    1 person likes this.
  6. OP
    OP
    russwagg

    russwagg Member

    Messages:
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    Location:
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    Car:
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    Ash59fifty-uk. 1 year warranty. Can you get tge service plan just before the service is due and "get away with it"?

    Thanks for advice
     
    Last edited: Jan 2, 2017
  7. Bobby Dazzler

    Bobby Dazzler Hardcore MB Enthusiast

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    Yes because if you try to cease the contract prematurely, ie without making all due payments, then you'll have to settle the balancing figure.
     
  8. Bobby Dazzler

    Bobby Dazzler Hardcore MB Enthusiast

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    PS main dealers sometimes use bill shock when settling a big service bill as a way of selling the service contracts, so some are taken out on the day of the service!
     
  9. OP
    OP
    russwagg

    russwagg Member

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    Yes, sure will do, just assumed so as they took all the details inc mileage etc but will defo check this out.
     
  10. OP
    OP
    russwagg

    russwagg Member

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    Worth looking into then me thinks, cheers
     
  11. Bry865

    Bry865 Active Member

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    Car:
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    Its worth exploring the service plan option, your Mercedes Mobilo, breakdown and recovery, is automatically renewed on completion of the annual service, saves having any approved used warranty concerns, the plan would cover the service and additional items as required and includes the auto box oil and filter change if due at service interval and get the added benefit of being able to pass on any unused services if you sell your car if paid in full.

    http://www.mercedes-benz.co.uk/content/unitedkingdom/mpc/mpc_unitedkingdom_website/en/home_mpc/passengercars/home/ownership/service-care.html
     
    1 person likes this.
  12. ash59fifty-uk

    ash59fifty-uk Hardcore MB Enthusiast

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    I think when I signed up they said there was a three month period before a service but I'm sure mine was a month after I signed up

    You'll need to double check but it isn't long and you should be alright
     
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  13. moonloops

    moonloops Hardcore MB Enthusiast

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    Of course you can as it is money in their bank account instead of yours.
     
  14. JattAmg

    JattAmg Hardcore MB Enthusiast

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    If you have purchased two services paid for over 24 months or three services paid for over 36 months, the first service covered by your Plan must be at least three months after the Commencing Date.
     
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  15. ash59fifty-uk

    ash59fifty-uk Hardcore MB Enthusiast

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    That's roundabout what I was told back when I signed up
     
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  16. Peter T

    Peter T Hardcore MB Enthusiast

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    You need to check the service plan for the coming years.

    When I bought my 09 SL the 3 year service plan was A,B,A. In this case it was cheaper to pay for the services individually, even at MB prices, than it was for the service plan.

    Also, by maintaining a 100% MB service record I was able to get the wheel arch corrosion fixed under the corrosion warranty.
     
  17. OP
    OP
    russwagg

    russwagg Member

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    Thanks for all the feedback Gents, a lot to ponder but great comments and advise.
    appreciated, will let you know how I get on.
     
  18. OP
    OP
    russwagg

    russwagg Member

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    Yup you were right But there is an up front option.

    Below extracted from PDF

    Important Information About Your Service Care Plan
    We are delighted that you are purchasing a Mercedes-Benz Service Care Plan. Our Plans have been developed to
    give you real control over the way you pay for the servicing of your Mercedes-Benz or smart.
    We know that you may have some questions about your new Service Care Plan, so we have provided answers
    below to some of the most frequently asked questions:
    When does the cover begin with my Service Care Plan?
    The cover of your Service Care Plan begins on the “Commencing Date” shown on your Service Care Schedule
    document. This will be the day that your Retailer has created your Plan for you.
    If you have purchased two services paid for over 24 months or three services paid for over 36 months, the first service covered by your Plan must be at least three months after the Commencing Date.
    If you have chosen any of our other options, including paying for your Plan up front in full, the first service can be carried out by your Retailer immediately.
     
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