ScottBacon
Active Member
- Joined
- Oct 11, 2013
- Messages
- 667
- Car
- F80 M3 Yas Marina Blue
So I turned up at Derby MB this morning for my cars 1st service. Without going into the long story telling of the exact conversation i'll just summarise :
Unbelievable isnt it ??
- My car reg not right (something with 61 reg quoted)
- My car model not right (A class)
- Advised of my 'quotation' of £310 for the service whereas I have a service plan so its free ! (not sure how the value equated to the wrong model??)
- No knowledge of my two visits to them during the last two weeks where I pre-empted this service and tried to proactively get 2 rattles sorted - 1 on the centre console around the heated seat buttons etc, the other on the 3 plastic circles around the rev counter/speedo. Feedback on road test was that they would check TIPS and ensure that everything was ready for today. Guess what, no parts ordered!
- Were unsure on comand update saying that nothing came up on their system (well it wont have because you had my reg details wrong!)
Unbelievable isnt it ??