C+ service content?

[MercedesDriver]

Have just checked Assyst on my W211 and it reports C+ service due in 7500 miles. Previous services were A & B (last one was B) but never C+. I have checked ESS also but it says B service.
Does anyone know what are the contents of C+ service?

 

[markjay]

B and C+ service are essentially the same, the C+ means that more work / hours will be needed due to 'additional items', though these additional items are not actually included in the service itself which is essentially a B service...

 

[MercedesDriver]

B and C+ service are essentially the same, the C+ means that more work / hours will be needed due to 'additional items', though these additional items are not actually included in the service itself which is essentially a B service...

But B service was last one. Why B again? Do you think because of these additional items?

 

[Vilus]

The + symbol means that the wear sensors on the brake pads have indicated that the brakes need looking at.

 

[Dryce]

The muysterious A, B, C, D etc reported by the car imly the number of hours needed for the service.

The ESS system alternates between A and B and then lists extras based on age or mileage.

A 'C' service is likely to be an A service with extra stuff.

My recollection is tha '+' means that the car thinks you need new brake pads.

 

[Dryce]

But B service was last one. Why B again? Do you think because of these additional items?

No it's probably an A with a bit of extra work.

As you're discovering MB couldn't confuse people any more if they tried. The Assyst+ system should really report something like A1, A2 for A services and B1, B2, etc for B services.

 

[whitenemesis]

Stolen from another forum...

The Service Code letters indicate the number of hours the service is estimated to take. This is described in the Maintenance Section of the Owners Manual. The Service Codes do not indicate which Maintenance Services are required. The Service Codes are as follows:
Service A: 1 Hour
Service B: 2 Hours
Service C: 3 Hours
Service D: 4 Hours
Service E: 5 Hours
Service F: 6 Hours
Service G: 7 Hours
Service H: 8 Hours
A "+" next to a Service Code (i.e. D+) indicates need for brake service (inspection)

 

[MercedesDriver]

No it's probably an A with a bit of extra work.

As you're discovering MB couldn't confuse people any more if they tried. The Assyst+ system should really report something like A1, A2 for A services and B1, B2, etc for B services.

Stolen from another forum...

The Service Code letters indicate the number of hours the service is estimated to take. This is described in the Maintenance Section of the Owners Manual. The Service Codes do not indicate which Maintenance Services are required. The Service Codes are as follows:
Service A: 1 Hour
Service B: 2 Hours
Service C: 3 Hours
Service D: 4 Hours
Service E: 5 Hours
Service F: 6 Hours
Service G: 7 Hours
Service H: 8 Hours
A "+" next to a Service Code (i.e. D+) indicates need for brake service (inspection)

Assyst should show following codes:

A:£120 (I hope hourly rate is not more than that)
B: £240
C: £360
D: £480
E: £600
F: £720
G: £840
H: Flog it

+VAT +parts +VAT +tea +VAT +nice lady at reception +NI for nice lady at reception

 

[Vilus]

You can access the service menu by pressing the trip reset button three times with the key in position 1. This should display battery voltage. Scroll down and select 'service' then 'items' . It will then display a list (eg. item 1, item 6, item 8 etc) which correspond to individual jobs such as fuel filter, spark plugs etc. You can select the item and press the buttons and the it will tell you what the items are or refer to the attached pdf. file. Addition items are jobs that are not due but can be added to the list so the computer knows they have been done when you confirm the service. There are videos on youtube which demonstrate this if you need.

 

[markjay]

Stolen from another forum...

The Service Code letters indicate the number of hours the service is estimated to take. This is described in the Maintenance Section of the Owners Manual. The Service Codes do not indicate which Maintenance Services are required. The Service Codes are as follows:
Service A: 1 Hour
Service B: 2 Hours
Service C: 3 Hours
Service D: 4 Hours
Service E: 5 Hours
Service F: 6 Hours
Service G: 7 Hours
Service H: 8 Hours
A "+" next to a Service Code (i.e. D+) indicates need for brake service (inspection)

Hmmmmm..... after looking at this for a while.... I *think* I see a pattern here....

 

[MercedesDriver]

Hmmmmm..... after looking at this for a while.... I *think* I see a pattern here....

)))

 

[Paddcomp]

In summary then, no one can tell you what service items are required, other than a brake check, but they can tell you how much it will cost. Smells of rip off to me, but what do I know!

 

[whitenemesis]

Of course they can tell you but they should scrutinise the service record to determine what time/milage related items need to be done.

 

[WG M-B]

Assyst plus systems are rarely reset correctly.
I would ignore the letter symbols and physically check what is due based on time mileage.
A 40k service is everything including transmission oil
It's literally A. B. A. B. then 2 year and 4 year items
The original system was a complete failure although the idea was ok in principle.

 

[markjay]

Not sure specifically regarding your model, but in general terms:

Service A & B:
-------------------------

Engine oil and filter - every year


Additional Items:
-----------------------------

Cabin filter, brake fluid - every two years

Air filter, fuel filter, spark plug change (if petrol) - every four years

ATF (if Auto) should be changed once at 37,500 or 40,000 or four years, depending on model

Coolant - on newer models it is every fifteen years

 

[MercedesDriver]

The thing is that the guy I've bought it from was really taking good care of it and according to service book and some MB service report sheets he handed over to me have always used MB dealer service network. Not a single indy stamp. He obviously have spent a little fortune on services in past 11 years and I'm tempted to go in this direction. I believe it will add sales value when I decide to sell it. What are your thoughts of this? Am I mad?
I've booked it for health check with local MB dealer for beginning of November as I think that SBC pump is bit noisier. There are no malfunction messages.
Should I be worried?
I can see from this year's B service report that SBC was checked and reported as in good working order.

 

[markjay]

1. My own experience is that a good Indie will look after your car much better than an MB dealer ever would.

And while some members here are happy with their MB dealers, the fact remains that good dealers are few and far between.


2. My car, like many other Mercs, has three first stamps from main dealer, the rest from a reputable Indie (Prestige Car Services in Horndean - proprietor Olly is a member here).

This is very common and will not affect resale value - i.e. your car will not be worth more if subsequent stamps will be from MB dealer as opposed to an MB specialist.


Hope this helps.

 

[LeftBrain]

Assyst plus systems are rarely reset correctly.
I would ignore the letter symbols and physically check what is due based on time mileage.
A 40k service is everything including transmission oil
It's literally A. B. A. B. then 2 year and 4 year items
The original system was a complete failure although the idea was ok in principle.

I can vouch that mine has not been reset correctly! Where does one go to find the instructions for operating this ASSYST Plus system? Like, what, specifically are "Additional Items" and when are they cancelled/confirmed? I've scoured the WIS, MSS, and the internet to no avail. I would expect detailed instructions to be found somewhere. No?

 

[MercedesDriver]

Well I have got an answer to my question from MB UK.
As per Service Care Plan for my W211 '03 here is what needs to be done:
Spark plugs, after 15,000 miles?????
Dust filter
Charcoal filter
Brake fluid
Air filter
+A service

Since my E has full MB service history if I refuse to accept change of spark plugs and first two filters after only 15,000 miles what could be the consequences in regards of loosing any possible claim I could have in future with MB.

Any thoughts?

 

[Dryce]

Since my E has full MB service history if I refuse to accept change of spark plugs and first two filters after only 15,000 miles what could be the consequences in regards of loosing any possible claim I could have in future with MB.

The plugs are changed by mileage or by age. ISTR that it was 4 years when I had a E240. So has the car actually reached the mileage or age where the plugs are due?

As for claims against MB - the last E240s will be what? 10 years old by now? So what claim do you think that they might respond to based on servicing of the engine?