Andy W
Active Member
Just had the decision regarding the corrosion claim that I submitted last August and they convieniently "lost" the paperwork and digital images and denied all knowledge of my visits or phine calls.
They have offered to rectify corrosion to:
Around the boot lock
O.S.R wheel arch
N.S.F. wing
O.S.F wing
No mention of the "rot" inside of the spare wheel well or the rust to the inside suspension turetts on both sides.
Now get this, Mercdes Benz have offered to pay 55% of the cost of the above leaving a cost payable by myself of £704.37 including V.A.T.
What planet are they on, they are really taking the mickey, I have waited for 9 months for this decision and I had also spoken to a sales rep as I was considering purchasing a brand new CLK through the company that I own depending on the outcome of this, now I know what MB think about their customers and I will not touch a MB again overall it has been a bad experience and if they think they are going to get any money from me they can go and take a running jump !
They have offered to rectify corrosion to:
Around the boot lock
O.S.R wheel arch
N.S.F. wing
O.S.F wing
No mention of the "rot" inside of the spare wheel well or the rust to the inside suspension turetts on both sides.
Now get this, Mercdes Benz have offered to pay 55% of the cost of the above leaving a cost payable by myself of £704.37 including V.A.T.
What planet are they on, they are really taking the mickey, I have waited for 9 months for this decision and I had also spoken to a sales rep as I was considering purchasing a brand new CLK through the company that I own depending on the outcome of this, now I know what MB think about their customers and I will not touch a MB again overall it has been a bad experience and if they think they are going to get any money from me they can go and take a running jump !