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Digital service details

Discussion in 'Parts, Maintenance & Servicing' started by Chugg, Sep 4, 2017.

  1. Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    Hi people,

    Just got an 2011 e class, and wanted to see the dealer service history, is the only way to go in to the main dealer and ask for print outs? I got a couple with it but wanted to check the full history, although the 2 print outs I got may be all of it. I was hoping to view online as the nearest main dealer to me is about 45miles away. I've tried going onto Mercedes me website to look but the SeCCode on the print outs I got don't work, guessing because that was done with the previous owner?
    Thanks, any advice much appreciated. :thumb:
     
  2. Real Merc Man

    Real Merc Man Active Member

    Messages:
    66
    Joined:
    Jul 31, 2011
    Location:
    Somewhere in the middle
    Car:
    Mercedes S205 AMG Line Premium Plus
    Hi,
    Send me a PM with your vehicle details and your email address and I will check it at work as I work for a Mercedes dealer.
    I can then email you any PDF history available on the Mercedes system.
     
  3. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    Hi real merc man, that would be fantastic, thank you.
    I can't pm yet though cos I'm still a noob, think I need to hit 30 posts :(
    Don't know if I should post the vin and ref on public forum (or am I just a panicky poops?!) so I'll get posting cos really want to see the history!
    Thanks again.
     
  4. Bobby Dazzler

    Bobby Dazzler Hardcore MB Enthusiast

    Messages:
    13,457
    Joined:
    Jan 21, 2005
    Location:
    Mittel England
    Car:
    ( )
    Try the contact us link at the bottom of this page. They may be able to grant you access before the 30 post point if you ask. No guarantees but worth asking the question.
     
  5. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    Thanks Dazzler, I'll give it a shot :thumb:
     
  6. Real Merc Man

    Real Merc Man Active Member

    Messages:
    66
    Joined:
    Jul 31, 2011
    Location:
    Somewhere in the middle
    Car:
    Mercedes S205 AMG Line Premium Plus
    Please do not put you reg or vin on here as not sure be good idea.

    You are nearly there, just a few more replies needed :)
     
  7. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    Cheers merc man
    I've never been so active on a forum as I have the last day!
     
  8. Bobby Dazzler

    Bobby Dazzler Hardcore MB Enthusiast

    Messages:
    13,457
    Joined:
    Jan 21, 2005
    Location:
    Mittel England
    Car:
    ( )
    After all that posting, wouldn't it be terrible if you got banned because the forum moderators thought you were a bot!! :D

    Based upon the posts of yours which I've seen, you've got involved. Good for you. Some people in a similar position just spam the forum to get to the magic 30 posts.

    I hope you hang around, you'll enjoy it around here :thumb:
     
    1 person likes this.
  9. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    Thanks Bobby D. I'm sure I'll be around for a while, I certainly plan on keeping the car for a while, and it seems a nice friendly forum with a positive feel so far. Not all forums have that.
    Hope the mods don't wallop me with the banstick, it may feel like I'm on autopilot sometimes, but I'm not a bot, honest!
     
  10. Real Merc Man

    Real Merc Man Active Member

    Messages:
    66
    Joined:
    Jul 31, 2011
    Location:
    Somewhere in the middle
    Car:
    Mercedes S205 AMG Line Premium Plus
    Just a shame there is not an easier way to start sending PM's when your genuine and need of assistance.
    As soon as you can PM it will be my pleasure to send you any history I can obtain for you, as only takes a few minutes to do.
     
  11. sosen13

    sosen13 Hardcore MB Enthusiast

    Messages:
    122
    Joined:
    Aug 22, 2017
    Location:
    peterborough
    Car:
    CLS 350 AMG CDI SB
    hi there,
    sorry for hijacking the post, but if only OP dont mind, and ofcourse Real Merc Man, could i ask for the same please?
    ive bought my cls just over week ago and love it. keep reading forum, advices, reviews etc
    however i would love to have full service history from dealer, same as full spec for my car (what extras was taken and possibly final buying price)
    thank you
     
  12. Bobby Dazzler

    Bobby Dazzler Hardcore MB Enthusiast

    Messages:
    13,457
    Joined:
    Jan 21, 2005
    Location:
    Mittel England
    Car:
    ( )
    If you register for Mercedes me then you'll be able to see digital service records through the portal. Go to the Mercedes website, and click on the Mercedes me menu at the top right of the page. Register from there :thumb:
     
  13. Real Merc Man

    Real Merc Man Active Member

    Messages:
    66
    Joined:
    Jul 31, 2011
    Location:
    Somewhere in the middle
    Car:
    Mercedes S205 AMG Line Premium Plus
    No worries, again once you can PM send me your vehicle details and email and will see what I can obtain for you.
     
  14. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    A gent and a scholar :thumb:
     
  15. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    Oakley dokie by me sosen, this is doing wonders for my post count!
    Real merc man will be charging a fee for this before long, lol.
     
  16. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    I tried this before posting up this thread, but I couldn't seem to get a result. Not sure what I'm doing wrong. I put it down to needing a new digital service report print out with a new SeCCode from a new service, as the ones on the print outs I got with the car says invalid code (unless I've been stitched up :eek:)
     
  17. Real Merc Man

    Real Merc Man Active Member

    Messages:
    66
    Joined:
    Jul 31, 2011
    Location:
    Somewhere in the middle
    Car:
    Mercedes S205 AMG Line Premium Plus
    Must admit surprised the SeCCode didn't work though, as that only really tells the Mercedes ME that you are genuine and authorised to view as you already have info available to get the code and should be registered to the vehicle.
    I thrust you have activated the Mercedes ME access and can see you car details if go on the website or app.
     
    1 person likes this.
  18. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    Just had another look at Mercedes me, and downloaded the app, and message 'currently undergoing maintenance, back shortly' pops up......... arrrrrrrghh!
     
  19. Real Merc Man

    Real Merc Man Active Member

    Messages:
    66
    Joined:
    Jul 31, 2011
    Location:
    Somewhere in the middle
    Car:
    Mercedes S205 AMG Line Premium Plus
    Have had a look on the Mercedes ME portal as well as might have info in there under digital service report lower down the home page.

    Google search: Mercedes me portal
    if not already got the access
     
    1 person likes this.
  20. OP
    OP
    Chugg

    Chugg Member

    Messages:
    37
    Joined:
    Aug 16, 2017
    Car:
    E350 CDI Sport Estate
    I entered my ref and vin on there and correct car details come up, but when going through the tabs to the view digital service report bit it said something like 'Reports have not yet been activated'
    Is that when the input of SecCode should activate?
     

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