Not very happy with ECP.

[tron]

Ordered Lemforder ball joints from the web site.
Supplied with TRW. I don't know who they are but they are not Lemforder.
Asked for the correct parts. Was assured that they would be there next morning.
The correct parts were not sent and I was told that they would not be sent.
I am annoyed to have had my time wasted twice and I still do not have the parts I ordered so I am further delayed.

Not good enough.

 

[Doodle]

Supplied with TRW. I don't know who they are but they are not Lemforder.

They are, after a fashion. Both TRW and Lemforder are owned by the ZF Group.

 

[roadhog]

What's wrong with TRW? They are/were one of a number of manufacturers used by MB to produce their 'original' items.

 

[bob6600]

Didn't TRW used to be Lucas?

 

[markjay]

Didn't TRW used to be Lucas?

TRW bought bits off Lucas Autmotive a few years back.

(They actually bought the Lucas-Varity group, but that's another story).

TRW is a reputable aerospace and automotive parts manufacturer with history going back long before they bought Lucas.

 

[markjay]

See also:

https://en.wikipedia.org/wiki/LucasVarity

 

[tron]

Thanks for the advice, Lemforder parts due in from Germany by the weekend. Cue weather.

 

[nick mercedes]

Aren't Lemforder made in china now anyway?

 

[stwat]

Indeed.

 

[wu56Shoozz]

Hence why I use only GSF.. the guys in Glasgow are superb.

 

[ray_hennig]

What's wrong with TRW? They are/were one of a number of manufacturers used by MB to produce their 'original' items.

True. My MB original control arms (€450 each!!) were made by TRW. But, the chap ordered Lemfoerder.

I had similar when autodoc supplied Febi flex discs when I ordered Lemfoerder. I kept them as they turned out to be made by SGF so no problem.

They should supply what you order or ask permission to do differently.

RayH

 

[kid-jensen]

Don't get me started with ECPs Registration number Look-up....

99% of the time, completely wrong!

1% of the time "Number not found".

ECP used to be a reasonably competent and cheap outfit, now they are neither.

I';m surprised GSF have downsized so much when ECP are the competition!

 

[Charles Morgan]

Euro's service is abysmal and what parts you get, total pot luck.

 

[gunning]

I have nothing but trouble with Euro car parts... literally a total joke. I will never use them again after this occasion.

 

[grober]

Rot possibly set in back in 2011?
Sukhpal Singh Ahluwalia sells Euro Car Parts for £225m after starting it with £5,000 - Telegraph

https://www.lkqcorp.com/en-us/

 

[RickyBurrows]

Euro's service is abysmal and what parts you get, total pot luck.

So true.

 

[nick mercedes]

Rot possibly set in back in 2011?

Everything is price driven, to most customers the only thing that matters is the price and free next day/same day delivery, the fact it's all made in China bothers very few people.

 

[JattAmg]

I purchase on a regular basis from car parts for less and ecp whom are the same company, never had a problem yet.

 

[tron]

I do not mind if it is made in China, so long as it is subject to European standards of Quality Assurance.

 

[RickyBurrows]

I do not mind if it is made in China, so long as it is subject to European standards of Quality Assurance.

I've brought a lot of things from company's on eBay branding it as there "own" japspeed being one of them, and found out you can buy the exact same part from China a "non make" for a lot less and I see it more and more now so I would assume most things are made there and we sell them for alot more and call them are own, thanks UK lol.