I have the PreSafe Plus package on my E class. Whilst negotiating a reasonably slow (30-40mph) right hand bend there was a single-decker school bus going in the opposite direction. I remember thinking the bus was in a hurry but I was then distracted by white noise and my seat going sideways so cannot say with any certainty how close the bus came.
My local dealer hooked it up to the computer and confirmed the airbag in the seat pillar had inflated and needs to be replaced along with 3 radar sensors - 4 hours labour, £1500. Mercedes say that it isn't covered under warranty as it operated correctly and I mostly get that although I harbour some reservation.
My insurance company were initially very receptive but are now insisting an engineer come and inspect the car to authorise repairs. Having explained there is nothing to see (no impact) we have agreed they will attend at the dealership when I take the car in.
I'm expecting complications so would be interested to hear from someone with experience of same or similar.
My local dealer hooked it up to the computer and confirmed the airbag in the seat pillar had inflated and needs to be replaced along with 3 radar sensors - 4 hours labour, £1500. Mercedes say that it isn't covered under warranty as it operated correctly and I mostly get that although I harbour some reservation.
My insurance company were initially very receptive but are now insisting an engineer come and inspect the car to authorise repairs. Having explained there is nothing to see (no impact) we have agreed they will attend at the dealership when I take the car in.
I'm expecting complications so would be interested to hear from someone with experience of same or similar.