- Joined
- May 21, 2009
- Messages
- 6,114
- Location
- Planet Earth
- Car
- Polo GTi (and a travel pass for the train and subway)
Happened by a dealership today and made an enquiry to purchase a spare part. Sort of thing we all have, use daily and just about every car in the country features.
"No problem Sir, we'll just book your car in and get it attended to for you"
"No you won't" says I. I just want to pay the price, be on my way and attend to fitting myself.
"Sorry Sir, it's policy we fit them."
"Whose policy ? It certainly isn't law and I doubt it is MB's policy"
"The company owner. Pendragon. They need us to create a job card."
"Very good. Tell them that they have lost a future customer. I'll get the part I need in Halfords"
My crime. To try and buy a new number plate to replace the one that is delaminating on my car. A number plate the same dealer supplied when I got the car in June 2009. The plate is less than two years old.
I wasn't even attempting to get one without the V5 before anyone mentions.
Bureaucracy at it's finest. No wonder dealerships get slated.
"No problem Sir, we'll just book your car in and get it attended to for you"
"No you won't" says I. I just want to pay the price, be on my way and attend to fitting myself.
"Sorry Sir, it's policy we fit them."
"Whose policy ? It certainly isn't law and I doubt it is MB's policy"
"The company owner. Pendragon. They need us to create a job card."
"Very good. Tell them that they have lost a future customer. I'll get the part I need in Halfords"
My crime. To try and buy a new number plate to replace the one that is delaminating on my car. A number plate the same dealer supplied when I got the car in June 2009. The plate is less than two years old.
I wasn't even attempting to get one without the V5 before anyone mentions.
Bureaucracy at it's finest. No wonder dealerships get slated.