Hi,
I wanted an ipod kit fitted to my 2005 w203. I purchased the bracket and interface from the mb online parts website. I phoned my dealer to ask to make an appointment to have it fitted and they are saying that because I didnt order the parts via them, they will not do it.
They hadnt even heard of the website mercedes-benz-parts.co.uk. I havnt received the parts yet, due tomorrow, but am i right in thinking they are genuine parts from mercedes themselves? Trouble is, we live in the far north of scotland and the nearest dealer is Inverness, the next nearest is Perth, 200 miles away.
Any advice would be appreciated before I start complaining to the dealer. Thanks.
I wanted an ipod kit fitted to my 2005 w203. I purchased the bracket and interface from the mb online parts website. I phoned my dealer to ask to make an appointment to have it fitted and they are saying that because I didnt order the parts via them, they will not do it.
They hadnt even heard of the website mercedes-benz-parts.co.uk. I havnt received the parts yet, due tomorrow, but am i right in thinking they are genuine parts from mercedes themselves? Trouble is, we live in the far north of scotland and the nearest dealer is Inverness, the next nearest is Perth, 200 miles away.
Any advice would be appreciated before I start complaining to the dealer. Thanks.