Recent content by crapmerc

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    Mercedes UK The WORST Service EVER!

    When I tried to buy an ML63 from ****ner Milton Keynes, first time it wasn't there, second time I test drove it and started to talk price but it was then sprung on me it wasn't actually for sale for another 5 months even though it was advertised everywhere :wallbash: When I questioned what...
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    Mercedes UK The WORST Service EVER!

    Looking back on it, it was the delay which caused the real annoyance and this was down to a single person in a local dealer who badly let me down twice. The only reason this got resolved was because I emailed the MBUK CS Director whose details were posted on here, even after that more...
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    W166 ML63 Dual Clutch or not

    I wish the paddle shifters on the ML63 were more responsive, the click and wait is just horrible. The X5M, which also didn't have a dual clutch, was super fast on its paddles.
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    Mercedes UK The WORST Service EVER!

    I have a working key :bannana: It turns out MB has been sending out completely blank keys due to a "process failure" :fail The service manager from Stevenage, nice chap, delivered the key this evening, all working :thumb:
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    W166 ML63 Dual Clutch or not

    I guess a few of the mags got it wrong, top gear quoted:- "The AMG bits, engine aside, start with its own take on the 7G-tronic double-clutch transmission: a new transfer box which pumps 60 per cent of the 516 lb/ft to the back axle" The new Mercedes ML63 AMG - BBC Top Gear
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    W166 ML63 Dual Clutch or not

    Is the W166 AMG ML63 dual clutch or not, many websites describe it as 7G Tronic Dual Clutch, Mercedes say it doesn't have a dual clutch :confused:
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    Mercedes UK The WORST Service EVER!

    I think I used the username shedloadof****, which was quite appropriate at that time if you remember the TV ad, could equally be used for MB UK :D
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    Mercedes UK The WORST Service EVER!

    As I'd heard nothing by 3PM (no surprise) I rang UK customer services to find out what was going on, its been escalated into MBUK HQ since emailing the director, although it seems no one was going to bother to tell me this, once again let the customer do all the chasing!
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    Mercedes UK The WORST Service EVER!

    I did *agree* to buy blind with a refundable deposit, I could have pulled out on the day I went to pick up, I don't trust anyone, especially a car dealer. We went over the car in detail, found the minor damage to an alloy and told them new alloy or I walk, true to their word they supplied...
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    Mercedes UK The WORST Service EVER!

    I do like the ML63, I came from an X5M both have good and bad points. ML feels better built and much more luxurious ML ride is much better even in the stiffest suspension setting Steering is far less positive on the ML, steering by wire? ML has a strange throttle lag sometimes...
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    Mercedes UK The WORST Service EVER!

    This is my gripe, no one gives a ****, sure its only a key but its a key to a very expensive car. My email to Simon Oldfield was read at 7am this morning, maybe not by him, but 3 hours on the least I expect is quick reply at least acknowledging receipt of my complaint. My business sells...
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    Mercedes UK The WORST Service EVER!

    One thing the Stevenage dealer did manage to do was show me a key track print out, tracks 1 and 2 were programmed, 3 to 8 were empty. I did read that some of these cars have a lifetime limit of how many keys can be programmed, I don't know whether this is correct and what that limit is, I...
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    Mercedes UK The WORST Service EVER!

    That's because of the UK culture of getting into debt to try and look flash. 74% of new cars are on finance, PCP is the craziest way ever to buy a car but the dealers will bull**** you its a great way because you get to drive a shiny new car for x quid a month.
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    Mercedes UK The WORST Service EVER!

    Hope you do to, I'll see what MBUK have to say in the morning, sounds like maybe a drive to Cambridge or Northampton, not too far.
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    Mercedes UK The WORST Service EVER!

    Just hard working and expecting what I pay form nothing else.
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