Recent content by JohnC350e

Ah right! You know more than me about it than me then Chris - I'd assumed it had a normal alternator; I guess because I likened it to my motorhome where the engine charges the vehicle and leisure batteries; but of course, they're both 12V. I do believe the HV battery does recharge the vehicle...

My theory on this is that the vehicle battery needs charging so it runs the engine to charge it. I've noticed on many occasions that my engine runs for a while unexpectedly when there's charge in the battery, or when the engine's running on a light load but the displays shows that it isn't...

Mine had an Update done in December too; I was told it was a 'gearbox update' but couldn't glean any further information from them......

Chris, Have you ever tried running the ICE at the start of the journey rather than leaving it in Hybrid? I run mine in 'Sport' (but manually upshifting if necessary to stop it holding onto the gears) for the first couple of miles. This warms the engine without allowing it to go into electric...

I'm thinking ****up too. I had read that extract, and like you thought that proved the case; but thinking further about it, realised that it's referring to the pre-climate where you tell the car your departure time and it will ensure it's charged and heated by that time? Let me know if you get...

Update on this....... It seems idiotically, that the State Of Charge part of the App requires BOTH the Set-Up and Remote And Navigation parts to be active. I've worked this out for myself because the only time the State of Charge part worked was in the short period of time when both were active...

Theoretically, yes; if you use genuine parts, and the garage is VAT Registered it won't affect the warranty. But if Mercedes really wanted to be pedantic (which they almost certainly would if it prevented a warranty claim) they can demand proof that ALL the items on the official schedule were...

Fair comment re discussing the price I guess; but as the online quote included a breakdown of how little it actually includes, I'm not expecting much joy. Mine is 2016 as well, but only done 25k. I'm still not convinced that the money isn't better spent getting my guy to give the car a Full...

No, that's for the three year service (Service B) which is slightly late because the last one was late as the car was sitting on a Mercedes forecourt. I looked at the breakdown of what's done and literally the only items replaced are the Oil and Oil Filter; and a lot of the checks are safety...

I think I'll be taking mine to a very good German Car Specialist I use. For an awful lot less than Mercedes want for an Oil Change, I can have him do a full service on it. To be honest, I hate using Main Dealers for servicing because you just know they're going to put the Workshop Junior on...

My epic continues too....... Drove the car last night for the first time since they 'fixed' the App; now I've lost the State of Charge icon again. Back to square one. With all this grief (now into it's third day), plus when I booked the MOT they booked it with the wrong Dealer; they then ignored...

If it's any consolation; I made a completely futile trip to my nearest Merc Dealer yesterday 28 mile round trip) because it said on the website that I needed to present my Passport and log book to the Dealer for them to 'Activate' the service. The Dealer knew even less than I did about Mercedes...

Hope it all works! I'm not sure I entirely believe the need to drive the car for a bit........My App updated yesterday after I just turned the ignition on then off!

I rang 020 7660 9993 and spoke to a guy called Miklos Antal, who was very helpful and efficient. It's probably worth asking for him by name because I had wrong advice from whoever I spoke to yesterday and I've had an email today from a Magdalena Osoba (who I also spoke to on the same number)...

Sorted now Chris-S...... I was given wrong information yesterday :(; it wasn't the Vehicle Set-up Package I needed - it's the Remote & Navigation Services Package. You can only renew that one for 3 years (I only really wanted a year) but it's only £39 for the 3 years. I now have the State of...