Recent content by liam1987

Got my Ad-blue tank replaced for £1600 ( £2000 - £400 merc contribution ) at the end of Feb after being at the dealers for 4 weeks. Car has came back with a bad vibration through the steering wheel when I brake. Mercedes say discs maybe damaged due to the car sitting for 4 weeks. On top of that...

Seen somethings online about it being an emissions problem, so MB should be fix it etc. You have 6 years to raise a claim, but after 6 months of ownership you have to prove the seller was at fault. 14months I have had it now so they could easily blame me. Getting a mechanic/engineer to say it...

True, mine needed new brake discs and tyres within months of owning it. Admittedly I should of noticed the tyres but that was an expensive start

Mb Dundee but think its part of Arnold clark

I get your point saying no extra was paid for the warranty, but a car similar spec was up forsale within 15mile radius but £1500 cheaper. When I asked them to price match, It was highlighted to me all the additional benefits of MB approved used. So yes I never paid for it directly, but to buy...

Car is drivable but with engine warning light on and it being an adblue issue, I have heard adblue warnings can stop the car from starting. Dealer asked for good will, Mercedes declined. I phoned customer service and pleaded my case, again Mercedes declined. Customer services phoned me yesterday...

So the problem is the adblue level sensor not working. Its a sealed unit so unfortunately the whole tank needs replaced. More annoying is its approved used so comes with a 1 year additional warranty. But as I bought the car at 2 years 3 months old and owned it for a year the warranty is now up...

My car went into Mercedes on 29/01/21. 3 years old car yet needs a replacement adblue tank. besides that point they can not source a new tank so have ordered one from Germany. I was advised i can't take my car back as its not safe EML/ADblue might not start. They have no courtesy cars and are...

Not sure on price difference either. Car has been at the garage for 4 weeks now. They have no courtesy cars and can not source a new adblue tank as its on back order from Germany. They cant give me a date as to when I can have my car back. Customer service is really poor and don't seem to care...

So mercedes have refused to help. Looking at a £2k bill to replace tank. Do I go ahead or can this be done cheaper at an independent?

Put my car in on Friday. My result from mercedes: Diagnostic adblue level not reading. That's £170. Before we replace the tank, we want to check the wiring as it may save you. It will be an other 2 hours labour tho at £170ph. Mercedes won't help unless we know exactly what the fault is, also as...

thanks for the update, poor that these are failing after 3 years. I find out my fate this week. Can see adblue pumps on ebay for around £300, So guessing labour will be bulk of the costs. Chances are it will be cheaper at a 3rd party

Mercedes Dundee, but I think that is an Arnold Clark branch

Got my appointment moved forward to the 29th jan, will update with the outcome. Annoyingly when I phoned to confirm appointment, I was told do you know your car is out of warranty. I bought approved used to get the 1 year extended warranty. This applies from when car is bought, so for me turns...

Thanks for the reply, Unfortunately I have to wait 5 weeks before Mercedes can look at it due to the new lockdown