Looks very similar to the corner connector used in racking systems to create supports for shelves?
Perhaps such controls (not essential to the safe operation of the vehicle) be disabled once the car is in motion? I believe some countries already demand that of Sat Nav input?
A more robust and reliable voice control system might be an answer.
Bottom line is, unless there is an accident/serious...
I've bought from TLC on numerous occasions, never a problem, good service.
Get the vehicle scanned by STAR and clear all the stored codes. Drive it for a short while and re-scan.
A reputable indie will explain it all to you but a quick look seems you have an issue with the front SAM communications? Possibly loom issues to the front of the vehicle