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Finally, my car has now been taken back by Mercedes. I got 3 offers: A deal on a new car A full refund on the premium plus pack - £2800 Give the car back, have all finance settled and receive a small 'settlement' I took the latter option. Mercedes know this is an issue and , currently...

I have the car back...... and yes, it's still vibrating. A member of their team heard all the vibrations too. Stockport have admitted they can do no more. Its time to reject the car. I'm waiting to hear from them to understand the process of them taking the car back and getting my money back...

I agree. Mine too has had replacement mood lighting and i think more than once. Still it sounds horrific. I've written to a couple of magazines now to see if i can get any help from them. Ill keep you posted

No they haven't. They just said they will now take the car all back to 'standard' and start again. I think its now trial and error. This originally started in May and now it feels like i'm going to have to start from fresh all over again. Warrington have now authorized the repairs but ,off the...

Stockport will not yet accept a rejection as they haven't (in their eyes) been given a fair enough opportunity to fix it due to the vehicle being left in such a state. They have categorically stated that they can 100% guarantee that once the car is back to standard they can fix it, so for a...

in the 10 months ive owned it , its never been right once. Atrocious customer service, zero ownership from the dealerships and the worst built car ive ever owned.

It goes from bad to worse...... MB Stockpot refuse to work on the car as the standard of work by MB Warrington had in-validated my warranty. To say its atrocious is an understatement. Glue everywhere where they have tried to bond the speakers and mounting together. Cables all cut, mismatched...

Mercedes Benz Stockport were adamant they had fixed it, so adamant in fact that they stated all it needed was a software update. They saw it as almost a joke that the other dealership had ordered so many panels when all it needed was a software update ! Is it fixed...NO !! Its still the same...

The car is booked in at Mercedes Benz Stockport on Thursday for them to try and fix it. It's part of the rejection process apparently. We have discussed a new car briefly which i rejected out right and they tell me that to get a full refund and all my money back the decision is ultimately made...

I have my car back and still no fix. Its still as bad as ever. In total my car now has been in the dealership for over 12 weeks with zero success. My local dealership have now given up. Im now discussing rejecting the car with the supplying dealer as there appears to be no fix at all. I think...

My car is still in with Mercedes, two weeks in total now. Mercedes are apparently sending the dealership 'modified' door trims for the LED lighting and electric seat adjusters. I'm not sure if this will fix it or not and from the sound of my contact at Mercedes , neither is he but something is...

A quick update from me. Mercedes Warrington had my car for over a month and still cannot fix it. They know at Mercedes UK that this is now an issue. It went back in this Monday and they are working on apparent fixes Mercedes Benz have provided them with. In total my car now has been in for a...

I am having exactly the same issue. Certain music (mainly acoustic or instrumental) or when talking through Bluetooth or listening to Talk Sport. The vibration comes through both front door speakers and the dash speaker. I have recently collected my car back from Mercedes Benz Warrington...