There's a great video on YouTube on how to repair this. I did mine about a year ago- I bought the aluminium replacement that's mentioned in the video - cost less than a tenner if I remember correctly. Quite straightforward to do.
Head over to autoebid or similar. When you configure your car you will see interior options (but no pics).
It'll also give you a good starting point when discussing price with your dealer - big discounts available on CLS :-)
I've done this for the last two cars I've bought.
This from my dealer:
"Your vehicle supports a "Dun" software system which stands for "Dial up network” which unfortunately will not connect online because of a hardware limitation on your vehicle. There is no update available.
Now vehicles registered from September 2013 will support a "Pan"...
If you were up by J18 bobmushroom it is because of Jodrell Bank - I think there is a note about it in the handbook. It would be nice if standard cruise control kicked in. Hey ho - back to using the right foot!!
No you don't need pre-wiring it will work just fine with media interface. Media interface controls the iPod part of your phone; bluetooth the phone part. I.e. contacts and call lists. If you are on iOS6 you also get reading of SMS. The only thing iPhone can't do (and its well covered in various...