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Hi, Just to conclude this post, I received a cheque from MB for one month's rental, the month they had the car. Unreserved apologies all round, even from Germany and the franchise CEO. My problem was with two coil packs, compounded my the road-side assistance man had fiddled and not pressed...

Good question. So not only have you got the parts in a few days as opposed to 3 weeks, your dealer has called you every step of the way.

Hi Woza, Car's back, but I haven't even looked at it. I guess I'm a little sore over the whole sager. I still haven't had any sort of apology or even a response from MB, not even from the dealer!!! I won't be back, that's for sure. I might take it out at the weekend. See if the...

Hi, Literally within minutes of me clicking "post" the dealer called to say the car is fixed and ready. I was very short with the service person but in essence he told me that the coil packs had taken 3 weeks to be delivered!!! I'll be keen to find out how long it takes for your new coil...

Hi Woza, Thanks for the update. I still haven't heard anything from them... I saw it went out for a test drive yesterday and again today, so they're either using it as a run-around, or they're road testing it. I hope they've diagnosed your fault correctly as that's essentially what...

My Dad picked up a new A6 from Norwich Audi, and the salesman was very pleasant, but then again, so was the Merc salesman. It's just their service department. Although, over the last 15 years, he's never had an issue with Norwich Audi's service either. According to the Norwich Audi salesman...

I bought a VW from Hayseldens in Yorkshire, many years ago, mainly because the local VW dealer in East Anglia was expensive and was well known for poor customer service, But Hayselden were fantastic. They brought it down on a transporter, and when I had a problem with the tracking, they came and...

And you have no time limit on the hire period? I don't think Vauxhall make a "prestige" car! Clearly there's a world of difference down south. I suppose I just never thought there'd be so much apathy from them. I haven't named them in this post yet, but if I don't get a response from...

Oh right. That's interesting. As I mentioned above, MB assistance handed me over to EuropCar. Besides the fact that the hire period was for only 3 days and I had to return it to them or my Stealer, they wouldn't deliver it to my place of work, wanting me to take at least half a day unpaid to...

Thanks for the info. Your miss fire issue sounds very similar to mine. My stealer didn't offer any courtesy car whatsoever. Still no word from anyone either. Oh well, their deadline is only 5 days away now... Sent from my X9076 using Tapatalk

LMAO!! Now there's another story. I have to hand it to MB breakdown service. I've had to use them twice. (First time wasn't the car's fault). They are very responsive and I have no complaints. As part of the service they offer a courtesy car. However, this is where the good stuff stops. They...

Ok, My MB Stealer has now had my car over 5 weeks. The last time I heard anything from them, 3 weeks ago, the issue was with coil packs.... The car developed a miss fire and pluging in my OBD-II tool, it reported a miss fire on #2 and #4. When the MB mobile mechanic arrived his Xentry showed...

I did a little test this morning. Reversing at somewhere below 3 mph, I opener the door. Guess what. It engaged P, with the expected, mechanically painful jolt as a rotating gear instantly meshes with a static object. Now, that's how to do damage. I wonder if there is a speed that it doesn't...

If it's controlled by 0's & 1's, there must be a way. STAR diagnostics?

Hi Diesel Benz, It's not the warning message that I want to get rid of, although it could be improved to tell the driver what the actual problem is, but the actual "safety" feature that stops me moving from a standstill whilst the door is open. One cannot engage D or R if the door is open...

Hi FaeLLe, As renault12ts says, I don't want to move the car in N, but that's interesting as I thought the car did that when the Sail icon comes up. Revs drop. I want to drive in D or R with the door open. Basically, so I can stick my head out the door to see if I am parallel to the white line...

Hi Renault12ts, Not sure what happens if I am actually in motion. I can't imagine it would put the car in 'P' that would cause all sorts of damage. It's more of a case of when maneuvering from stationary - looking for that illusive white line :-). Thanks W.

Hi, Not as crazy as it sounds. Basically, if in 'D' or 'R' the action of opening the door puts the car in 'P' and applies the parking break. If the door is not fully closed, attempting to put the car in 'D' or 'R' results in the cryptic message on the console and a pinging sound: "Risk of...

Another feature idea. One that I can't believe isn't already there. Recently on holiday, the car was broken into. I would have thought the app would have sent a push notification to alert me to the fact. But then again, the "app" is no more than a glorified link to MB website. Although, I am...

I've found another two Bluetooth profile used by COMAND: SAP (SIM Access Profile). Used by COMAND to send and receive text messages. More about it in the online manual here. MAP (Message Access Profile). Used by command for sending emails. Online manual details here. I note the manual states...