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  1. Z

    A Class AMG Night Edition problems .....Crap customer service problems....

    They gave me my money back in full, including all lease payments made while the matter was resolved and threw in £250 goodwill gift vouchers. It was enough for me to want to stick with mb. The dealer has no come back if there is a major manufacturing fault within the first 30 days.
  2. Z

    A Class AMG Night Edition problems .....Crap customer service problems....

    I have been in this situation with a c350e hybrid. It had a major fault within 30 days and I rejected the car. You are within your rights, as mentioned above. In my case the dealer was quite willing to take the car back, probably because they could resell it at only a small loss (residuals are...
  3. Z

    Google Maps - Destination Sharing

    Hi all. I got a notification from the Mercedes Me app saying that I could now share destinations from Google Maps with the Mercedes Me. I find using Google maps to plan a route much more intuitive than sitting in the car and planning via Comand, so Id love to be able to plan a route on my...
  4. Z

    Main Dealer Service London

    I've just had my 2k miles oil change on my c63 done at temple fortune. Asa was the service representative dealing with it and I agree, top notch customer service. I'll be going back to temple fortune for my 10k mile service.
  5. Z

    W205 reliability issues

    My c350e hybrid system failed. Completely undrivable and had to be towed away. Fix took 5 weeks. I saw in auto express the other week that the c class came 188th out of 200 cars with respect to reliability.
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    C350e owners club

    Take the bmw. Mine broke 2 weeks from new. The hybrid system failed while sitting on the drive and it had to be towed away. Breakdown service was very efficient, but I got a replacement bottom of the range c class as replacement, and no word of compensation. Fix took 5 weeks but I had rejected...
  7. Z

    C350e owners club

    At least you can get a set of spanners out to fix this one! I haven't been told what the exact fault is yet. One day it was running fine and then the next, while sitting on my driveway it failed! My suggestion is to try and do as many miles and charging cycles as possible in the first 30 days to...
  8. Z

    C350e owners club

    Under the new consumer rights act we have 30 days to reject (without having to allow mb to repair) if there is a serious fault. A real shame that it has to come to this but I will be reminding my dealer of this fact when I get an update on the repair. I wonder if any other new modern mb has had...
  9. Z

    C350e owners club

    After an 11 month wait and 15 days ownership mine was trailered away yesterday. Hybrid system failure. Car wouldn't start, go into neutral or charge. I also would not have bought this car if I knew of its shortcomings before I ordered. It's been one disappointment after another. Any prospective...
  10. Z

    350e Delays

    I have the same deal Wivenhoe - I must just have been unlucky with allocation. It's too good a deal to give up for the sake of a few months, but massivley frustrating still! From everything I've read it's a cracking car (except for a few being unlucky with glitches with their cars). Its good...
  11. Z

    C350e anyone considering one?

    I have been sent a presentation detailing changes for 2016 by my dealer. Im not sure how to upload this here... But heres a summary of the key points I think relevant to the 350e: - No mention of the change to the chrome trim or speakers, but this could just be an omission from the presentation...
  12. Z

    C350e anyone considering one?

    Where did you see this about the changes to the Burmeister system please? Small change, but I thought the silver really lifted an all black interior. Shame...
  13. Z

    350e Delays

    Thanks for all the useful responses. Sounds promising that some delivery dates are being brought forward. Let me know how the 13th pans out hatchie. I agree that the delay on mine is likely to be due to the discount I achieved and merc pushing forward the full priced orders, which is...
  14. Z

    350e Delays

    I ordered a C Class 350e Estate in April 2015. I was quoted an August Delivery. This was pushed back to October after a few weeks. Ive just been told It's now been pushed back to February 2016, with no guaranteed delivery date. I ordered via Orangewheels and got a good discount which is no...
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