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Thats exactly what I think should have happened and cannot understand their hard stance on the warranty issue. Cheers paulgmerc

Big Brother Watching. I have recently spoken to Mercedes and they can tell exactly when and for how long vehicle not in use.They quoted a time when prior to taking a three week break the car was not used for 2/3 days and on my return was incapacitated for two to three weeks do to a hip...

Yes we pay dearly for our Merc’s but when it comes to warranties seems they try to wriggle out.It should not be like this. Cheers paulgmerc

That’s how it should be I am amazed at Mercedes who pride themselves on their customer care ! ! ! paulgmerc

Advice taken on board .Thanks paulgmerc

Thank you that is an excellent observation .I will certainly argue that point. Cheers paulgmerc

Thanks will try that.

Good point, will raise that in future correspondence with mercedes, Thanks paulgmerc

Very clever, before telling me I had a faulty battery they asked if I had not used the car for a lengthy period of time and me in my usual naieve honest way answered no, only when going on holiday for 4 weeks. Then informed me had faulty battery and warranty was invalidated for non use of 4...

Never had any warning messages .Just mercedes telling me had a battery fault causing the eco stop/start function not to work. Cheers paulgmerc

How do I check battery status on mercedes me app? paulgmerc

Hi, never received any battery low warning messages,not had any problems starting even after 4 week non use,has always started first touch of button.Only problem has been with eco stop/start function not working.That did not really bother me but as car is still under warranty thought I would get...

That is an interesting thought. I previously had mercedes C class 220d estate for over 4 years with very similar specs including the stop/start function and never had a problem with the battery or any functions when left parked for up to 4 weeks . I suppose that is why I took it for granted...

That is very interesting.i did not see this in the manual. I have previously owned mercedes with similar specs,eco stop start function etc and never had any problems with the battery when left unused for a 4 week period. I agree Mercedes should make this more obvious and should upgrade the...

Thanks for your input, will be taking your advice. cheers paulgmerc

I agree with your observations and comments. If I have to pay for replacement needless to say I will not be using Mercedes. cheers paulgmerc

not sure about that although I am looking to make a purchase in the near future. Will check with mercedes but no-doubt they will say only if using one of their devices at vastly inflated price . However that would not solve the problem if car left at airport/seaport etc as no power facilities...

Thanks

Thanks

If there is I cannot find. I have asked mercedes to provide me with the battery warranty conditions but they are a little slow in coming foreword. Cheers paulgmerc