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  1. R

    Customer Care - who cares?

    I bought a 2003 S500L with integrated phone cradle. Now, 18 months on, the Mercedes dealerships say that if I want a new phone, then fit an after-sales kit, i.e. it will not be integrated with COMAND, there will need to be a new microphone and speaker. So, the telephone pre-wiring and cradle had...
  2. R

    Cannot Upgrade Phone!

    I have a 2003 S class with COMAND and the factory fitted phone cradle for the Nokia 6310/6310i. When I asked Mercedes about upgrading the cradle they said that I cannot and that the only way of using another phone hands-free is to install a new hands-free kit that is not linked to COMAND or to...
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