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Update My faith in Mercedes customer services has been restored. I have been offered a full refund on the cost of the Nav 20 whilst still keeping the unit. The Nav 20 will never have Audio Streaming but the update due in the fourth quarter of the year will solve the TMC problem. My local...

Update to Post As there haven’t been any replies to my post I hope it indicates that no other E Class owner has bought a Nav 20. Info I have received indicates that the update will be sometime in the last quarter of the year and will only be for mapping. Contact with Customer Services is poor...

In December of 2010 I visited my local dealer to exchange my current E Class for a new W212 with Command. As there were none available at the time I was talked into purchasing a model and having Navigation 20 post fitted which was to have TMC and Audio Streaming. After 5 visits a partial system...