close or open

Got a problem with a 2004 CLK55 AMG, The roof won't fully open. It's giving me a warning message saying close ski / boot hatch. Everything's closed and it still won't open or close. It's telling me to visit workshop. Any ideas what this could be and how can I get this fixed?

Hi Anyone know what W211's have remote window closure & opening without IR. I didn't want to have to fit a 4 way window closer in the door as they close and don't open (alarm type) I thought the RF done the locks and the IR done the windows, is there a way to close/open the windows without...