Ray Castle
New Member
Just had the battery in my 190E die. Turns out that it's the original, as fitted in the factory, and has lasted 12 years (can't complain about that!).
Called my nearest M-B dealer in Harrogate to see if they could replace it. They could, for £72, which seemed reasonable. But then they told me I'd also be charged £50 +VAT for half an hour's labour!
My local indie specialist, Merc-Care, asked £76 for the battery and promised to fit it for free.
But in the end the AA got my business - because the patrol had one aboard which he fitted there and then. Total cost £70.13.
The moral of this tale confirms what many here already know - that franchised dealers charge the maximum possible. And here there was no concession because my car was old.
Called my nearest M-B dealer in Harrogate to see if they could replace it. They could, for £72, which seemed reasonable. But then they told me I'd also be charged £50 +VAT for half an hour's labour!
My local indie specialist, Merc-Care, asked £76 for the battery and promised to fit it for free.
But in the end the AA got my business - because the patrol had one aboard which he fitted there and then. Total cost £70.13.
The moral of this tale confirms what many here already know - that franchised dealers charge the maximum possible. And here there was no concession because my car was old.