2008 Vito electric window not sliding up and down

[vitogo]

Hi all, first time poster and looking for help with an issue with driver's side electric window not opening or closing. I can hear the motor working so don't think it's an issue with either that or window switch. I've stripped off the door panel and found the end of a wire that is loose.

Is that the problem? Where should the loose end of the wire be fixed to?

 

[Marku]

You can't fix it the whole unit needs replacing. They are really cheap on ebay. After being quoted £350 by Mercedes I thought I would see just what was involved. The cables and central gear come as one and are easy to fit. The part was so cheap on ebay I thought it would be rubbish but was exactly the same as the Mercedes one. As I said very easy to fit and a big saving.

 

[StMarks]

.....Is that the problem? Where should the loose end of the wire be fixed to?

This is a very common problem with the earlier 639 Vitos. The end of the cable that you see loose sits into a plastic runner, that slides up & down powered by those cables. The repair kits (cables, blocks, winders etc,,,) are all available very cheaply. As Marku points out, ready assembled kits are widely available & much easier to install.
There's an Australian guy, Steve, who has done a great "how to" that well may help you.:
Mercedes Vito W639 Electric Window Problem

Hth