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2018 S350d pre-entry climate control

raunchyvirus

New Member
Joined
Jan 10, 2025
Messages
2
Location
Ireland
Car
2018 S350d
Hi all,

I'm new to the forum and a new mercedes owner.

I just picked up a facelift 2018 s350d, and I was wondering if there's a way to warm up the car prior to departure. I found a lot of info online about a Mercedes Me app, however, I am unable to find it in the google play store, and when accessing it from the web it just loads the default play store page. (I live in Ireland and maybe the app is geolocked).

Instead, I was able to find a Mercedes-Benz Connect app, to which I registered and activated all the bells and whistles. However, I'm still unable to do remote start or remote climate control. I only have the option to flash the headlights from the app.
I checked the paid subscriptions available, however, neither of them contains anything about pre-entry climate control. (Also sent a support message through the app, but haven't received any feedback).

I moved to this car from a 2021 bmw 530e, and all of these functions were available for free in the bmw app.

If it's not possible on the model, I understand, however, it's an s class after all, and I would think there's a way to do this, but perhaps I'm just not looking in the right place.

Any help will be greatly appreciated! Thank you!
 
You would need the AUX heater (option code 228) to be able to use pre-entry climate control (heating or cooling but cooling only with the heater blower, no AC).
 
You would need the AUX heater (option code 228) to be able to use pre-entry climate control (heating or cooling but cooling only with the heater blower, no AC).
Thanks, but it seems it's not available for this model.

I just got a reply from Mercedes saying the remote heating does not work for the 2018 s class, which is so weird. Thanks anyway, I appreciate the help
 
Thanks, but it seems it's not available for this model.

I just got a reply from Mercedes saying the remote heating does not work for the 2018 s class, which is so weird. Thanks anyway, I appreciate the help

What do you mean with "not available for this model"? Option code 228 aux heter certainly exists for the 2018 S class, perhaps not available for the UK market.

Not sure if this MY allows remote climate control via the app, perhaps only with the radio remote controller.
 

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