2020 Sprinter Van wont unlock

pigster

New Member
Joined
Mar 13, 2012
Messages
12
Car
C220CDI Sport
Hi guys I need help my new sprinter van has a flat battery and wont unlock (not even with the key from the back of the fob)
I can't get in to open the bonnet to jump start the battery and no idea what to do

Has anyone got any ideas?

I need this van for work and RAC say 4 hour wait so thought I'd as you guys
 

whitenemesis

MB Club Veteran
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Joined
May 7, 2007
Messages
18,739
Car
Lexus RC300h F-Sport 2019
Less than a year old, I'd be contacting the dealership as well, see if they can respond more quickly, via Mobilo. Or is that what the RAC is supporting?

The mechanical key should always work. Have you followed the instructions in the handbook, as sometimes it's not so intuitive. Maybe it needs the handle pulling as the lock is turned, or the lock needs to go one first then back the other way..
 

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