MrGreedy
MB Enthusiast
If it was me, even if this was 'being sorted free of charge under warranty for 2 years', as soon as that fault had been identified, I would have made (or bought, depending on the shape, size and complexity of said offending pipe) a stainless steel section myself. I would imagine a hose or connector specialist could have knocked up something very professional for around the £100-200 mark.
I know that's not the principled outcome that should be expected, but it was pretty obvious by the inability of Merc to take affirmative action to follow through on their own, first sensible suggestion, that the processes and internal procedures in Merc were going to be a PITA and potential blocker to good sense.
Thank you @MeanRedSpider for detailing your journey. I have no doubt this will help people out.
I know that's not the principled outcome that should be expected, but it was pretty obvious by the inability of Merc to take affirmative action to follow through on their own, first sensible suggestion, that the processes and internal procedures in Merc were going to be a PITA and potential blocker to good sense.
Thank you @MeanRedSpider for detailing your journey. I have no doubt this will help people out.
