Oxfordian
Active Member
Having just had my first experience of Prestige Car Service, I'll be posting my own positive comments but here's a 5 year puzzle that Graham at Prestige solved in a flash.
Five or so years ago Mercedes Solihull replaced the rear springs on my vehicle (a C220 CDi Sports Coupe with the Evolution Panorama pack - so it had the lowered suspension). I had to take it back shortly afterwards because the headlights were now focussed down, only just ahead of the car, even with headlight adjuster at it's 'highest'.
They told me the springs were the correct ones (I still have the service sheet) even though it was obvious that the headlights were pointing down only because the rear was now riding higher.
They eventually recalibrated the headlight FOC but I've often wondered how they could apparently put the right springs in and yet end up with the rear riding higher.
What do you think?
Cheers!
Five or so years ago Mercedes Solihull replaced the rear springs on my vehicle (a C220 CDi Sports Coupe with the Evolution Panorama pack - so it had the lowered suspension). I had to take it back shortly afterwards because the headlights were now focussed down, only just ahead of the car, even with headlight adjuster at it's 'highest'.
They told me the springs were the correct ones (I still have the service sheet) even though it was obvious that the headlights were pointing down only because the rear was now riding higher.
They eventually recalibrated the headlight FOC but I've often wondered how they could apparently put the right springs in and yet end up with the rear riding higher.
What do you think?
Cheers!