AA are having a laugh!!!

[merc180k]

Sorry folks but am about to rant - need to let off some steam!!!!!

Been an AA customer for the last year with 5 years previously with RAC. Last year breakdown roadside and home start for C-Max came in at £69. Renewal this year...... £93!!!

Called to query the £24ish increase and was told that they could reduce to £74 since I called and was a "Valued customer!!" whatever!!!

Have said that this is a dishonest practice and the renewal should have come out at the lowest price they could do me if I am so valued rather than take a chance at more money should I not question the price.

Needless to say I'll be moving the cover out of principal as don't want to deal with dishonest companies where I can avoid it.

Anyway - watch out for this if you have cover and it is coming up for renewal.

Any good suggestions for alternate cover??

Cheers,

Simon

 

[W210 Fan]

don't want to deal with dishonest companies

better put a shotgun in your mouth and pull the trigger, it doesnt matter who you are and who you deal with or where you live, people are lyers, I just had a renewal quote from O2 whos bill has been getting steadily higher, when I told them I was leaving because their bills were too high and I could get it cheaper elsewhere they said would I stay if they lowered my bill, I said I would if you did it without asking now goodbye, spoke to a friend about mortgages and he said they same, looks like they are all lying b******s and keeping these sharks form robbing all your money is a full time job!!!!

good shout on keeping an eye on things, these buggers rely too much on brand loyalty and creeping bills up so we dont notice

 

[stevesey]

C-Max, another year older, doesn't that that explain the need for a premium increase.

 

[W210 Fan]

C-Max, another year older, doesn't that that explain the need for a premium increase.

bit of a percentage hike...

 

[stevesey]

bit of a percentage hike...

For a Merc maybe, but a ford?

 

[Will]

This is pretty normal practice for many businesses, I'm sure AA/RAC/whoever all operate in this way, as do almost all other insurers/mortgage providers/banks etc etc.

They need to attract new customers more than they need to retain exisiting ones. A large chunk of people don't have time/energy/knowledge of what's going on etc and simply let the renewals roll ahead.

Works well

Will

 

[bigstuff]

if your stuck on the side of the road in the winter ect think what a few pounds will buy?

 

[Howard]

Burger .... cup of tea ?

 

[rf065]

As the TV advert says, low rates are advertised to "hoick" you in, if you stay year after year, you have to pay for the "bubbly & biccies" at the shareholders meeting.

Russ

 

[stevesey]

But the original rate doesn't seem that competative anyway, and £93 is silly. Our AA family, personal membership is £160ish but that includes relay, and covers 4 drivers, any vehicles (including as passengers).

 

[GrahamC230K]

Had exactly the same treatment with my renewal. Quite a large difference.

 

[Seamster15]

As the TV advert says, low rates are advertised to "hoick" you in, if you stay year after year, you have to pay for the "bubbly & biccies" at the shareholders meeting.

Russ

If you have been with the AA long enough its possible that you are a share holder. When Centrica took over they gave AA members shares.

 

[C.nile]

Sorry folks but am about to rant - need to let off some steam!!!!!

Been an AA customer for the last year with 5 years previously with RAC. Last year breakdown roadside and home start for C-Max came in at £69. Renewal this year...... £93!!!

Called to query the £24ish increase and was told that they could reduce to £74 since I called and was a "Valued customer!!" whatever!!!

Have said that this is a dishonest practice and the renewal should have come out at the lowest price they could do me if I am so valued rather than take a chance at more money should I not question the price.

Needless to say I'll be moving the cover out of principal as don't want to deal with dishonest companies where I can avoid it.

Anyway - watch out for this if you have cover and it is coming up for renewal.

Any good suggestions for alternate cover??

Cheers,

Simon

If you want to belong to a book club why not join Readers Digest ??

 

[IanA2]

I was with AA...they hiked their prices....I went to Green Flag....they hiked their prices....I went to, gues where...? yup AA!!

 

[bigstuff]

think of it this way a new tyre £100 .taken home with your car dog kids wife caravan from any part of the uk £93 i think very good value

 

[IanA2]

If you want to belong to a book club why not join Readers Digest ??

???

 

[sidmon]

Ian, Sorry to hijack this thread but I'm looking for more details about the Merc your selling? (Can you email me direct on ksmotors1 AT gmx.com). I cannot reply on the sales thread or send a PM as it won't let me due to lack of posts!

 

[edthedead]

Same with car insurance, that's why I usually end up changing companies every year, sometimes going back to the one I was with the year before last... it's all an attempt to extract extra money from those who don't shop around... brand loyalty is for mugs IMHO!

 

[verytalldave]

This, in my experience is a typical AA trick.
Several years ago I moved my car insurance to the AA because I was drawn in by their sales pitch - and it was a bit cheaper.
Next year the renewal came in and I noticed the premium had jumped from about £200 to over £300.
No claims - no accidents - no motoring convictions. Nothing.
I phoned them to enquire as to why the massive increase and I received a very similar reply as the one got by the OP.
I moved my business to MoreThan, who I am still with.
I do check around most years and so far MoreThan have remained very competitive.

I wouldnt touch the AA for anything with a 50 foot disinfected barge pole.

I am currently covered by the Green Flag organisation which is available discounted through MoreThan.
I used them last week and they turned up in less than 15 minutes and was on my way within one hour of the breakdown. So no complaints.

 

[SilverSaloon]

mines due for renewal next month, so i'll look out for it. i was going to shop round this year as i think there are now quite a few cheaper alternatives.