Currently in MB dealer while car has a while you wait service. Can't fail to overhear a salesperson battering an old couple with spiel (agility v contract hire, some of it incorrect) when they are sat down trying to do a deal. Sounds like the old boy has done his homework and the salesperson is telling him its nonsense. I'd walk if I was spoken to like that. Coffee nice mind.
Aggressive/poor MB sales person
- Thread starter pjs
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WDB124066
MB Enthusiast
- Joined
- Apr 17, 2009
- Messages
- 6,176
- Car
- 1996 E320 Sportline Cabriolet x 2
Go put him in touch with this site, maybe he'll feel like letting us all know what's going on..........??
Simon_M
MB Enthusiast
If they were your parents would you want them treated like that? step in (politely).
- Joined
- Mar 12, 2005
- Messages
- 7,616
- Location
- Cheshire, UK
- Car
- C270CDi Estate (late 2004 facelift model) - Bought 2005, Sold 2022.
How old are they (if you say 50's I won't be happy)? I'm wondering if (properly) old people can get finance.
Apparently some dealer groups don't pay the salespeople commission now if they don't sell finance and/or some of the other nonsense products such as paint protection and GAP.
OP
OP
pjs
Active Member
Johnathon Taylor is the name of his 'placard' Maybe MB will.
No, but they are adults, and they have a choice
Late 50's/early 60's. Thats old to me (40) but when i'm 60, 80 will be the new old.
Probably.
It just seemed so bloody out of place, especially when the salesman 'guffawed' what on earth would you want to do that for! at the top of his voice to the punter in a pretty deserted showroom
rob_miller
Active Member
- Joined
- Apr 15, 2010
- Messages
- 187
- Car
- 2012 BMW 530d M Sport
Which MB Dealer is this?
I live local (very local) to Mercedes Chester.
The other day I went to Cheshire Oaks to pick an item up, followed by a bright red E class cabriolet. I thought... thats nice, but it was zooming a bit and soon went past me. I noticed it was a E250CGi. So when at Cheshire oaks I noticed it parked up and the person in it (one man) was eating a Burger King meal (parked in their carpark)
I thought... I bet that's from the garage (it was mint, you could tell its done few miles) so when home I checked on the cars for sale...
Sure enough...
2012 Mercedes-Benz E250 CGI BlueEFFICIENCY - Used Car Search - Inchcape Mercedes-Benz
Now ok they have to use a car, but I would not be over happy that my £35k potential new car has been used like this. Its not the first time either, I regularly walk our little one round the block past the garage and at 'home time' the sales guys leave in what ever car they give it full beans from cold out of the garage (and its a 30 zone!!)
Annoys me that !!
The other day I went to Cheshire Oaks to pick an item up, followed by a bright red E class cabriolet. I thought... thats nice, but it was zooming a bit and soon went past me. I noticed it was a E250CGi. So when at Cheshire oaks I noticed it parked up and the person in it (one man) was eating a Burger King meal (parked in their carpark)
I thought... I bet that's from the garage (it was mint, you could tell its done few miles) so when home I checked on the cars for sale...
Sure enough...
2012 Mercedes-Benz E250 CGI BlueEFFICIENCY - Used Car Search - Inchcape Mercedes-Benz
Now ok they have to use a car, but I would not be over happy that my £35k potential new car has been used like this. Its not the first time either, I regularly walk our little one round the block past the garage and at 'home time' the sales guys leave in what ever car they give it full beans from cold out of the garage (and its a 30 zone!!)
Annoys me that !!
flango
Hardcore MB Enthusiast
I thought all MB UK Salesmen were like this and thought it was something they taught them at MB Sales school 
One thing they should teach them is to remove their head from their a*se once in a while and take the time to listen to their customers needs. I would never buy a new MB in the UK for this reason the sales staff have to be some of the worst in the business.
One thing they should teach them is to remove their head from their a*se once in a while and take the time to listen to their customers needs. I would never buy a new MB in the UK for this reason the sales staff have to be some of the worst in the business.At the same garage I walk around the cars and look in them,
The other weekend it was a lovely sunny day, I'm looking (peering) inside a E class estate and a new ML.
Ok I have the pram and my 5 yr old with me... Sales men sat in the air conditioned offices see me. Do they even come out to ask do I need any help? Not a chance.
Maybe an E class Estate and an ML are not aimed at the family man
It does make me smile.
The other weekend it was a lovely sunny day, I'm looking (peering) inside a E class estate and a new ML.
Ok I have the pram and my 5 yr old with me... Sales men sat in the air conditioned offices see me. Do they even come out to ask do I need any help? Not a chance.
Maybe an E class Estate and an ML are not aimed at the family man
It does make me smile.
Chrishazle
MB Enthusiast
- Joined
- Nov 13, 2008
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- 5,449
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- Nr Ashford, Kent
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- 2008 S204 C220CDI Elegance Estate Auto, 2008 R171 facelift SLK280 Auto.
Not everywhere - the person I dealt with at MB Ashford was very good. Admittedly, thanks to knowledge gained on here, I knew the right questions to ask and he knew very quickly that I knew a bit about 204's, so wool pulling was not available to him. I'm more than happy with the car I bought and the salesman I dealt with.
D
Deleted member 37751
Guest
I'm sure that you are only being thoughtful towards this old couple, but this 'spiel' goes on in most sales environments, it's nothing new.
The old lad is obviously clued-up with regards buying a car, so don't let it worry you.
The old lad is obviously clued-up with regards buying a car, so don't let it worry you.
OP
OP
pjs
Active Member
Sheffield
I wont lose any sleep over it, I just reacted earlier because it was out of order imho
finisterre
Active Member
I don't like them. ( I agree the ones in Sheffield are dreadful.) Somehow sleazy. I have never met a car salesman that knew his product or could answer questions clearly.
I once asked a BMW salesman to pecis the range in the salesroom as I wasn't too sure which series would suit our needs best. He said "I only get fifty quid per car I sell, just go and read the signs".
I once asked a BMW salesman to pecis the range in the salesroom as I wasn't too sure which series would suit our needs best. He said "I only get fifty quid per car I sell, just go and read the signs".
Dieselman
Banned
- Joined
- Jul 13, 2003
- Messages
- 34,206
- Car
- Peugeot 403 Convertible
Class...
Dieselman
Banned
- Joined
- Jul 13, 2003
- Messages
- 34,206
- Car
- Peugeot 403 Convertible
A 30 Limit... people calling sped limits "zones" annoys me...
At the end of the day the dealership own the cars so the staff can drive them how they like. If that's a problem, don't buy one of them.
st4
Banned
I was ordered out of MB Glasgow for asking for a PX value and details of any used 204 220cdi estates.
The chap was so rude, the other salesman had to come over and take over and at least pretend to care.
The chap was so rude, the other salesman had to come over and take over and at least pretend to care.
Always remember the DP at a BMW dealer, I used to use, take off in the new 2001 E46 M3 they had. Thrashed from cold...
I think BMW at Stevenage told me, whilst out on a test drive also a long time ago, that they each chose a demonstrator to use as their car.
bolide
MB Enthusiast
It's a fair answer in many ways. If I were getting £50 a car I wouldn't be motivated, either
Nick Froome
finisterre
Active Member
I saw his point Nick, I was mainly amused, but still slightly surprised that he didn't want to show his love of the marque. I reckon I could wax pretty lyrical on the darn things if I worked there.
