AMG GLE63 S 4 Years Old time to consider non MB Service?

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Mazarron

New Member
Joined
Dec 28, 2022
Messages
6
Location
Burton on Trent
Car
Mercedes AMG GLE63 S
Apologies if this has already been discussed and probably many times before….

New to the forum.

This is the 2nd AMG I have owned, the first one a ML63 AMG which I had for 4 years, and now the current GLE63 S AMG. I previously owned 4 different model BMW’s and thought at the time I would never change. Now I love the GLE63 and after the former ML63 would never (highly unlikely) go back to a BMW!! The BMW always gave a one type of drive experience, whereas the Mercedes AMG gives you a choice, high speed thrilling experience, or comfort suspension for a comfortable ‘grandad‘ type drive at a much slower pace. I use to drive around 12,000 miles a year, but ever since buying a motorhome 6 years ago do far less mileage, which is now only 7,000 miles PA. So with only 27,000 miles on the clock have decided to keep the car.

My question here, is what is your opinion on finding an alternative non Mercedes independent garage for future servicing on the car, and if I did how May this affect the future value at the point I decide to sell? I have already used one independent garage for brake replacements and a few other repairs. The one garage I used was more than happy for me to provide the brAmes of my choice, which were fitted, knowing in confidence that the best possible ones were fitted, AND half the price of a main dealer. The garage incidentally, gave me a choice of brakes available, and even said that there was a new accLunt half price deal that he could not match. My next service (4th B service) is due very soon, and have been quoted by Mercedes dealers at just under £1,000!, Ouch. I live near Burton-on-Trent so if any of you gents or ladies know of garage you can recommend near to me would be much appreciated, as another garage to consider as an alternative to the one I’ve used so far, if they are to busy, or have difficulty in resolving very complex issues.

On another note, I currently am having problems with the various sensors on the car, brake assist inoperative, and lane assist inoperative etc etc. A local authorised garage, have looked at the car a few times now and ordered various sensors before stripping the car down to locate the fault. I have asked that although out of the warranty period, I consider that Mercedes, should take into consideration that this is a similar fault to last time with it the warranty period, and hence should offer a gesture of good will and replace and repair at their cost. After 2 months the parts are still on order, and I have been told by the garage, that waiting timescale is typical at present and have even had parts outstanding for 6 months! I also had a very similar issue within the warranty period, and after 2 visits and all the diagnostics done and sensors replaced rectified the problem, hence why I am now asking for Mercedes to cover the cost. Will be interested to hear if any of you have experienced the same issues with sensors too. If the faults are finally rectified great, BUT I am inclined to consider, that if at any time in the future, the same faults reoccur, I will consider remapping these out of the system. We don’t really need them do we? In over 4 years of ownership the sensors have probably been inoperative for 6 months of that period. I could still drive the car and didn’t really need them - opinion?
 
Apologies if this has already been discussed and probably many times before….

New to the forum.

This is the 2nd AMG I have owned, the first one a ML63 AMG which I had for 4 years, and now the current GLE63 S AMG. I previously owned 4 different model BMW’s and thought at the time I would never change. Now I love the GLE63 and after the former ML63 would never (highly unlikely) go back to a BMW!! The BMW always gave a one type of drive experience, whereas the Mercedes AMG gives you a choice, high speed thrilling experience, or comfort suspension for a comfortable ‘grandad‘ type drive at a much slower pace. I use to drive around 12,000 miles a year, but ever since buying a motorhome 6 years ago do far less mileage, which is now only 7,000 miles PA. So with only 27,000 miles on the clock have decided to keep the car.

My question here, is what is your opinion on finding an alternative non Mercedes independent garage for future servicing on the car, and if I did how May this affect the future value at the point I decide to sell? I have already used one independent garage for brake replacements and a few other repairs. The one garage I used was more than happy for me to provide the brAmes of my choice, which were fitted, knowing in confidence that the best possible ones were fitted, AND half the price of a main dealer. The garage incidentally, gave me a choice of brakes available, and even said that there was a new accLunt half price deal that he could not match. My next service (4th B service) is due very soon, and have been quoted by Mercedes dealers at just under £1,000!, Ouch. I live near Burton-on-Trent so if any of you gents or ladies know of garage you can recommend near to me would be much appreciated, as another garage to consider as an alternative to the one I’ve used so far, if they are to busy, or have difficulty in resolving very complex issues.

On another note, I currently am having problems with the various sensors on the car, brake assist inoperative, and lane assist inoperative etc etc. A local authorised garage, have looked at the car a few times now and ordered various sensors before stripping the car down to locate the fault. I have asked that although out of the warranty period, I consider that Mercedes, should take into consideration that this is a similar fault to last time with it the warranty period, and hence should offer a gesture of good will and replace and repair at their cost. After 2 months the parts are still on order, and I have been told by the garage, that waiting timescale is typical at present and have even had parts outstanding for 6 months! I also had a very similar issue within the warranty period, and after 2 visits and all the diagnostics done and sensors replaced rectified the problem, hence why I am now asking for Mercedes to cover the cost. Will be interested to hear if any of you have experienced the same issues with sensors too. If the faults are finally rectified great, BUT I am inclined to consider, that if at any time in the future, the same faults reoccur, I will consider remapping these out of the system. We don’t really need them do we? In over 4 years of ownership the sensors have probably been inoperative for 6 months of that period. I could still drive the car and didn’t really need them - opinion?
Nice choice of car! I don’t suppose it’s white?

For servicing, it really depends on who you trust most to look after your car - for some people that’s an independent specialist, and for others it’s a main dealer - there are hood and bad of both.

In your area, I’m not aware of a well regarded independent specialist. Mercland in Nuneaton and MSL Performance in Birmingham aren’t too far and both enjoy an excellent reputation.

Most of the car buying public don’t care too much whether a car has been serviced nevermind whether it has been serviced according to the manufacturers schedule or who’s actually done it.

But personally on a car like yours, and in your area, it might make sense sticking g to main dealers and considering a Mercedes service care plan as your fourth and fifth services will be expensive.

Edited to add: the service care plan would likely be £54 per month or £1296 for 2 services.
 
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Perfect time for a mb service plan
I had a 2 year service plan, (now expired). When I took it out there was a decent reduction if paid for upfront. Now its the same total amount if you pay monthly or up front. No incentive to pay upfront :(
 
Nice choice of car! I don’t suppose it’s white?

For servicing, it really depends on who you trust most to look after your car - for some people that’s an independent specialist, and for others it’s a main dealer - there are hood and bad of both.

In your area, I’m not aware of a well regarded independent specialist. Mercland in Nuneaton and MSL Performance in Birmingham aren’t too far and both enjoy an excellent reputation.

Most of the car buying public don’t care too much whether a car has been serviced nevermind whether it has been serviced according to the manufacturers schedule or who’s actually done it.

But personally on a car like yours, and in your area, it might make sense sticking g to main dealers and considering a Mercedes service care plan as your fourth and fifth services will be expensive.

Edited to add: the service care plan would likely be £54 per month or £1296 for 2 services.
Thank you for all the replies and opinion very much appreciated. I did consider a service plan on the previous ML63 but as said didn’t keep. I do tend to agree that some people may not be to bothered wether a dealer has serviced the car or not, and hence wanted to look at a few opinions. I suppose if I was to consider buying a similar used car to mine, would want to see at least some kind of regular servicing history, and have an independent test done before buying, but for the service history to show only a main dealer maybe not my deciding factor wether to buy or not.
 
Thank you for all the replies and opinion very much appreciated. I did consider a service plan on the previous ML63 but as said didn’t keep. I do tend to agree that some people may not be to bothered wether a dealer has serviced the car or not, and hence wanted to look at a few opinions. I suppose if I was to consider buying a similar used car to mine, would want to see at least some kind of regular servicing history, and have an independent test done before buying, but for the service history to show only a main dealer maybe not my deciding factor wether to buy or not.
Oh by the way yes it is white - Alpine and when I fell in love with the look and performance didn’t look to closely at all the extras. Until 6 months later and realised it has massage and cooling seats as well as heated. I turned them on one day without pre warning my wife LOL she loves them 👍
 
Oh by the way yes it is white - Alpine and when I fell in love with the look and performance didn’t look to closely at all the extras. Until 6 months later and realised it has massage and cooling seats as well as heated. I turned them on one day without pre warning my wife LOL she loves them 👍
Nice car. I may have seen you around there aren’t many around and I remember seeing a white one near Burton upon Trent.

For what it’s worth I have my cars serviced by the main dealer, even the old ones, but I do from time to time use Mercedes specialists for repairs.
 
i believe in the service plan option, there are quite a few "extras" for free in the service plan that you pay extra for over and above the quoted service option. Also you get the Mobile breakdown /recovery thrown in.
I bought mine "outright" at Black Friday and got a discount
Also go for the 3 years - as you will get 2 B's and one A service
You may be able to get a deal from your supplying dealer -- you dont have to use them for the actual servicing ;)
See what they offer you??
kc
 
I had a 2 year service plan, (now expired). When I took it out there was a decent reduction if paid for upfront. Now its the same total amount if you pay monthly or up front. No incentive to pay upfront :(
I also did the same, but for a 3 year plan, last service on the plan is June next year. Hoping a discount scheme for paying up front comes back between now and then, as it was very competitive even with the London Indy rates.
 
Yup think you’re all right and yes you probably did see mine in Burton on Trent as I haven’t see another one nearby or for some distance either. If local or if you are local next time wave, flash or come and say hello. What car is yours and I will look out for it?
 
i believe in the service plan option, there are quite a few "extras" for free in the service plan that you pay extra for over and above the quoted service option. Also you get the Mobile breakdown /recovery thrown in.
I bought mine "outright" at Black Friday and got a discount
Also go for the 3 years - as you will get 2 B's and one A service
You may be able to get a deal from your supplying dealer -- you dont have to use them for the actual servicing ;)
See what they offer you??
kc
Was the Black Friday deal this year? If it was then I’ll be gutted…
 
Yup think you’re all right and yes you probably did see mine in Burton on Trent as I haven’t see another one nearby or for some distance either. If local or if you are local next time wave, flash or come and say hello. What car is yours and I will look out for it?
I’m in that area regularly so I will give you a wave. I’m usually in something similar to your car 👍🏻

Who do you use for servicing at the moment?
 
No I took out the 3 year deal sept 2020 after my first "A" service, got 20% off which is why it says "used car"

View attachment 135352

kc
Thank goodness for that, I thought I’d missed something. Unfortunately I’ve not seen if repeated.
 
That’s a shame will have to shop around to see if any dealers will offer it cheaper, very much doubt though. Use to be in retail and the suppliers want to protect the retailers margins so they all try and stick together and not discount - shame.
 
The discount was due to covid disrupting the world.
 
Hi , my car has a full Mercedes Benz service history plus the car is serviced / repaired at an Audi specialist not far from where I live.

Would I purchase an AMG car without a full Mercedes service history : unlikely.
 
Hi , my car has a full Mercedes Benz service history plus the car is serviced / repaired at an Audi specialist not far from where I live.

Would I purchase an AMG car without a full Mercedes service history : unlikely.
If you don’t mind me asking why do you take it to Audi, and can they update the DSB, and do you see other non Audi in there when you take yours in.

Also what are the cost compared to merc dealers.
 
If you don’t mind me asking why do you take it to Audi, and can they update the DSB, and do you see other non Audi in there when you take yours in.

Also what are the cost compared to merc dealers.
Hi , Really sorry for not answering your comment.

Generally convenience as it saves a 60 mile round trip. It's generally engine oil changes and different oil changes / 4 wheel tracking etc etc


I must say the difference between Mercedes and specialist charges is not that great.
 

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