Yesterday afternoon I decided that my cheap and cheerful Chinese phone didn't have much longer left for this world. It's been OK for around 11 months or so, but has recently decided to just open apps when it wanted to, and not when I wanted them opened, which was getting frustrating. I'd also missed a good few calls with it as it switched the volume up and down dependant on it's mood at the time, often just going to silent.
No problem, I have a spare phone, so decided to whip the SIM out of it and pop it into another Chinese bag of crap. The card was very tight coming out of the original one, so much so that it damaged it, leaving me with no way of making calls, which was awkward to say the least as I'm trying to run a business. I went to the Vodafone website (mistake number one) where I was baffled by the array of options and ended up on a "live chat" with a person who, after 20 minutes, decided he couldn't help so he passed me onto a colleague. It took an hour for the colleague to respond, the notice kept saying they were experiencing high demand, and when he/she did reply, they couldn't help me but gave me a number to ring. Handy without a phone... I also got an email address off them, though I'm still waiting for a reply from the one I sent.
I called into their shop this morning to see if they could help and they were brilliant. Very helpful person did all the phoning round and messing, supplying me with a new SIM and activating it there and then. Phone now working and I've got a brand new S7 Edge arriving tomorrow, so hopefully good to go.
TL;DR: Phone broke, Vodafone website is rubbish, shops are good.
I mentioned mistake number one up there in that lot. Mistake number two happened as I was setting off to buy a paper this morning in the dark and wet. My Jeep was parked very close to a fence post. Too close in hindsight. Post survived, Jeep didn't.
Just been to book it in at my local friendly bodyshop. He can't get it in for a fortnight but it's not bad really so I can live with that. He asked if I wanted a quote and I politely declined, telling him to just get on with it. I didn't need any more upsets today, and know from old that I won't get ripped off.
Roll on weekend...
No problem, I have a spare phone, so decided to whip the SIM out of it and pop it into another Chinese bag of crap. The card was very tight coming out of the original one, so much so that it damaged it, leaving me with no way of making calls, which was awkward to say the least as I'm trying to run a business. I went to the Vodafone website (mistake number one) where I was baffled by the array of options and ended up on a "live chat" with a person who, after 20 minutes, decided he couldn't help so he passed me onto a colleague. It took an hour for the colleague to respond, the notice kept saying they were experiencing high demand, and when he/she did reply, they couldn't help me but gave me a number to ring. Handy without a phone... I also got an email address off them, though I'm still waiting for a reply from the one I sent.
I called into their shop this morning to see if they could help and they were brilliant. Very helpful person did all the phoning round and messing, supplying me with a new SIM and activating it there and then. Phone now working and I've got a brand new S7 Edge arriving tomorrow, so hopefully good to go.
TL;DR: Phone broke, Vodafone website is rubbish, shops are good.
I mentioned mistake number one up there in that lot. Mistake number two happened as I was setting off to buy a paper this morning in the dark and wet. My Jeep was parked very close to a fence post. Too close in hindsight. Post survived, Jeep didn't.
Just been to book it in at my local friendly bodyshop. He can't get it in for a fortnight but it's not bad really so I can live with that. He asked if I wanted a quote and I politely declined, telling him to just get on with it. I didn't need any more upsets today, and know from old that I won't get ripped off.
Roll on weekend...
