IT is getting more complex by the second. Every nano second the the stress and strains put on IT systems is growing.
Where I worked, a local authority, almost without fail, on Mondays the systems would be slow, very slow or totally messed up. This was almost always due to "updates " over the weekend.
Our government spent millions of our money some years ago in order to get England's NHS Trust systems to talk to each other. They miserably failed.
I have many hospital appointments and for whatever reason they are spread between two Trusts. As these are GP referral, one Trust cannot see info from the other.
One of our children is the head of cyber security firm that has offices worldwide, it is an American company. They have so far resisted cyber attacks and failed blackmail attempts. He was telling me its only a matter of time before their systems are impregnated by cyber attacks. They've had a couple of events in recent years but this was down to mistakes by humans when upgrading systems, these were quickly resolved as private co's cant afford downtime
Even NASA was hacked
This glitch may have been a mistake/etc but it could have also been a cyber attack. We will never know.