Evenin' all. Apologies if anyone is getting bored with phone threads but I have searched high and low for the answer on existing ones. I have an 03 build W220 S320 Cdi. One of the option codes is '854' which refers to the car being capable of running a 6310i phone in the factory fitted cradle within the arm rest. So, in the interests of safety I bought a 'new' 6310i via ebay. Charged phone and fitted it into the cradle. "phone not plugged in" was displayed in the dash and comand screen. Turned off the ignition, tried again, "initialising" was now displayed but then 5 seconds later "phone not plugged in" The phone sits snugly into the cradle with no bent contacts, it even displays the little car icon on the screen but alas, no marriage between the phone and car. I have checked the software version on the phone and it is version 7 which I believe is the latest software. Common sense would suggest that the car should work with this phone as it was supplied from factory with the appropriate hardware so the 'PSE' should be correct aswell as the cradle. Where do I go from here? Anyone got any ideas? Would a quick scan on the STAR machine help? Thanks.