I've been with Aviva for about 6 years and my renewal turned up on Saturday. Premium had gone up from £266 to £341 which I thought was a bit much so rang them to ask why the big difference, no reason given.
Started looking around for a new quote and tried a new online quote from Aviva which came out at £289 which was £52 cheaper for the same cover.
The following day had an email asking why I had decided not to renew my policy , rated them 1 out of 10 for all the questions and pointed out that I had a duplicate quote from them at £52 less.
Yesterday went back into the Aviva website to retrieve my quote and check that the details were the same and lo and behold my new quote is now £341 ???????????????????????????
Not to worry - went to Direct Line today and got it for nearly half the price of my renewal from Aviva.
Started looking around for a new quote and tried a new online quote from Aviva which came out at £289 which was £52 cheaper for the same cover.
The following day had an email asking why I had decided not to renew my policy , rated them 1 out of 10 for all the questions and pointed out that I had a duplicate quote from them at £52 less.
Yesterday went back into the Aviva website to retrieve my quote and check that the details were the same and lo and behold my new quote is now £341 ???????????????????????????
Not to worry - went to Direct Line today and got it for nearly half the price of my renewal from Aviva.