BT Yahoo email ([email protected] address)

[baxlin]

Anyone else suffering from the change in BT email provider from BT-Yahoo to BT-Com?

It used to be so easy to access emails, now I have to sign into one page, which sends me to a second log-in page, and if I'm lucky, and as often as not I'm NOT lucky, it sends me to my inbox. (got into a loop this morning, each page referred me to the other............)

Is there a fix? Or even a contact number?

Frustratingly

Malcolm

 

[nigel cross]

Yes it is a pain, but what email programme have you got on your pc?

 

[Rory]

I guess you're looking at it through a browser. I use Windows Live Mail for personal email - once set up, it's just one click to open it and download email. It's great as I have about a dozen accounts so it gets all the email in one place.

 

[peter49]

I changed mine over during November without incident.
Only issue I have is that there is no drop down list for e-mail users so we both have to do a full sign in to access e-mails. No big deal really.
Have you checked if there is a contact phone number on your monthly bill?

 

[baxlin]

Thanks for the replies, folks, very helpful, it seems if I was more IT savvy I wouldn't have a problem!

Malcolm

 

[eGuru]

I now go to BT - Broadband, TV, phone, home & business and click on email (top right on page) and sign in as usual.

 

[s500colin]

Hate the new Home page
It should be called the BT advert page
It took ages foe my e mails to work correctly

 

[eGuru]

Hate the new Home page
It should be called the BT advert page
It took ages foe my e mails to work correctly

Also if you close the page before it has finished loading, the page re-opens.
Only happens when using XP and ie.