BTinternet.com

l5foye

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Does anyone here use btinternet.com for emailing? When I go to open my mail on it, up pops a message about cookies. Each time you have to click on it to get to your email.
Is there any way of getting rid of this? I find it quite annoying.
 

Headhurts

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I use btinternet but not quite sure what you mean about cookies, are you logging in via a browser to view your emails or using Mac mail or Outlook.

If browser it sounds like the settings for cookies.

Someone very clever may be along soon.

Good luck.

Robin
 
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l5foye

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Thanks Headhurts for replying.
When I go to BT mail, a box entitled Cookies on BT.com .The choice is Edit and OK. You cannot proceed until you click Ok.
Trying to Edit doesn't do anything.
I am logging on via a browser. I am getting resigned to just having to put up with it.
 

Headhurts

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I have just logged on via my browser and indeed the cookie option pops up but these days every site you visit has this cookie option which I believe was an EU mandate when there was some fuss about cookies on personal computers a while ago.

I am not sure if I logged in later whether this would pop up again or remember my settings.

would it not be much easier to use a mail app like Outlook?

Robin
 

KillerHERTZ

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Clear the browser Cookies via the settings menu, and then when it appears again it should save it for a month.
 

ToeKnee

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Maybe you've accidentally ticked a box that automatically clears cookies when you log out? Just a thought......
 

anglaslt

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Use Windows Mail or MS Outlook and you won't have this problem.
I'm glad someone's raised a question about BTinternet. I have several BTinternet email accounts and use MS Outlook. I've recently been getting emails from BT telling me to change my IMAP/POP3 and SMTP settings from mail.yahoo.com to mail.btinternet.com. I have no problem with this, if only it worked, but it doesn't. I called BT technical who said wait until it doesn't work anymore then change the settings :confused: . They also said we cannot guarantee BT email will work on Outlook. Hmm. How many millions use Outlook I wonder?

I'm not convinced by BT's advice. Anyone else have this problem and have you solved it ? TIA.
 

Dazsw

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I've been using Outlook with BT mail for about 8 years, no problems, you just need the correct server settings if it won't set up automatically.
 

rf065

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BT are extortionate and their customer satisfaction is very poor, why not try someone else who can provide a better service and you won't require a Philadelphia lawyer to understand their bills every month?
 

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