We wanted to start this thread regarding an absolute pig of a car to save some other unsuspecting buyer being stung and extremely disappointed as we unfortunately were.
Myself and partner had decided that our next car was to be a C63 AMG. We researched and looked online for suitable cars within our budget. Having sourced the one that we felt was the best for us, visited the dealer and test drove and carried out as many checks that we could possibly do within the realms of our capabilities and of course with help from the dealer.
We took delivery of the car and immediately problems started to arise. Firstly the airbag warning lights came on our 80 miles trip home then the engine management light. It was returned and rectified by the dealer. On leaving the dealer the airbag warning lights came back on and the next morning it had developed an oil leak. It was returned again to the dealer to be rectified, the oil cooler was replaced and the issue with airbags which was frayed wires and the engine management light which was a thermostat.
Two weeks later a new headlight bulb which had been fitted by the dealer blew, causing electrics in the front headlight to blow also. At the same time the rear passenger side wheel bearing developed a rumble indicating the need for replacement.
The following week my partner was driving the car to work the engine management light came on again and within half a mile the car had juddered to a halt with smoke billowing out of the back.
Recovery was arranged and yet again taken back to the dealer, where my partner was accused of putting diesel in instead of unleaded. Quite clearly whilst near on impossible as the nozzle wont fit it was proved by fuel receipt. The dealer then said there was water in the fuel. We didn't ascertain what the problem was on this occasion as by now we were very insistent on having our money back. After this was refused on numerous occasions we decided to ask for help both legally and practically though a Mercedes main dealer.
When presented with the paperwork service history that we were given it was determined by the main dealer and of course the update equipment that they use that this service history had infact been fabricated. We were advised to bring the car back for full diagnostics and mileage check.
The car had in fact been heavily clocked. The last known recorded mileage was 6years 9 months ago at 92,000, we purchased the car being told it had done 77,000. The mileage clock showed that. We can only imagine how many miles the car had actually covered in the next 6 years 9 months ???
We do have paperwork from Mercedes Doncaster to support all of this.
The car is now back in the hands of the dealer.
We had to threaten severe legal action and trading standards to get our part exchange back and refund of money paid. When our part exchange came back within the paper work was the hpi report which had been kept from us although we had asked for it many times as needed the tracker number to activate it. The hpi report stated that it had been stolen in 2011 and had a marker for information with South Yorkshire Police.
Obviously we have been subject to a very bad deal all round, the dealership in question we shall deal with through other sites as we have been very let down by them. But we felt it a duty to make other potential buyers aware of the situation with this particular car. HPI have been informed and will be making the mileage discrepancy available for public knowledge.
Myself and partner had decided that our next car was to be a C63 AMG. We researched and looked online for suitable cars within our budget. Having sourced the one that we felt was the best for us, visited the dealer and test drove and carried out as many checks that we could possibly do within the realms of our capabilities and of course with help from the dealer.
We took delivery of the car and immediately problems started to arise. Firstly the airbag warning lights came on our 80 miles trip home then the engine management light. It was returned and rectified by the dealer. On leaving the dealer the airbag warning lights came back on and the next morning it had developed an oil leak. It was returned again to the dealer to be rectified, the oil cooler was replaced and the issue with airbags which was frayed wires and the engine management light which was a thermostat.
Two weeks later a new headlight bulb which had been fitted by the dealer blew, causing electrics in the front headlight to blow also. At the same time the rear passenger side wheel bearing developed a rumble indicating the need for replacement.
The following week my partner was driving the car to work the engine management light came on again and within half a mile the car had juddered to a halt with smoke billowing out of the back.
Recovery was arranged and yet again taken back to the dealer, where my partner was accused of putting diesel in instead of unleaded. Quite clearly whilst near on impossible as the nozzle wont fit it was proved by fuel receipt. The dealer then said there was water in the fuel. We didn't ascertain what the problem was on this occasion as by now we were very insistent on having our money back. After this was refused on numerous occasions we decided to ask for help both legally and practically though a Mercedes main dealer.
When presented with the paperwork service history that we were given it was determined by the main dealer and of course the update equipment that they use that this service history had infact been fabricated. We were advised to bring the car back for full diagnostics and mileage check.
The car had in fact been heavily clocked. The last known recorded mileage was 6years 9 months ago at 92,000, we purchased the car being told it had done 77,000. The mileage clock showed that. We can only imagine how many miles the car had actually covered in the next 6 years 9 months ???
We do have paperwork from Mercedes Doncaster to support all of this.
The car is now back in the hands of the dealer.
We had to threaten severe legal action and trading standards to get our part exchange back and refund of money paid. When our part exchange came back within the paper work was the hpi report which had been kept from us although we had asked for it many times as needed the tracker number to activate it. The hpi report stated that it had been stolen in 2011 and had a marker for information with South Yorkshire Police.
Obviously we have been subject to a very bad deal all round, the dealership in question we shall deal with through other sites as we have been very let down by them. But we felt it a duty to make other potential buyers aware of the situation with this particular car. HPI have been informed and will be making the mileage discrepancy available for public knowledge.
