C32 woes

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650max

New Member
Joined
Feb 16, 2010
Messages
20
Location
Cumbria
Car
Sprinter 311 LWB Luton
Hi guys

I'm the new bloke here (I will introduce myself properly when I find the new members section)

I've been reading with interest the info on C32's and apologies if this has already been covered in depth but I'd appreciate advice on a recently purchased C32:-

I bought the car a month ago, drove perfectly on the test drive but nearing the end of the 350 mile drive home the problems started.

Engine warning light on the dash, Juddering at light throttle and a drumming noise through the floor (like driving over a cattle grid or rumble strips), took the car to a local garage who came up with a list of various codes but admitted that the fault diagnosis was a little beyond them and advised a main agent checkover.

Took the car to the nearest main agent who diagnosed 3 problems :-

1) Gearbox oil contaminated with glycol (a well documented issue)

2) Secondary air pump failure

3) Non original plugs & leads fitted (has Bosch plugs fitted, don't know what grade but they're supposed to be NGK?)

The dealership I bought the car from have been very helpfull and have paid to have a new radiator, torque converter and electric pack fitted along with a flush and new oil & filter, the guy who did this work is well respected and tells me the car drove perfectly on the 40 mile test drive on completion, I picked the car up just as he was closing on friday and set off on the 120 mile drive home and guess what, the juddering/stuttering is back at light throttle along with the drumming through the floor and warning light on.

Advice before the gearbox work was carried out was that the glycol issue was causing all sorts of ECU confusion which was probably leading to the engine warning light & fault codes (not sure about this?)

My question is, what symptoms will a failing air pump give? (most of the info I can find suggests near total power loss if the pump is dodgy). will it cause a missfire which causes the torque converter to lock up hence the drumming noise or has the gearbox repair been unsuccessful? and what effect will having the "wrong" plugs & leads fitted? I believe the correct plugs should be IFR6D10's, I can't tell whats in cos I can't get a plug lead off to see (do you need a special tool?)

If it is the air pump, do I go genuine Merc or fit from a Ford F150 truck? and whats the software upgrade I've seen mentioned about? is it free from a main agent or will I have to pay?

The guy who did the gearbox work will stand by his work and redo at no cost if needed but I'm loath to set off on a 240 mile round trip only to find out that the problem is elsewhere, he maintains that after resetting the car was perfect on the test drive.

Your help and advice is much appreciated, the car is totally fine under vigorous acceleration and is a joy to drive apart from this annoying fault.

cheers all

Max
 
Just had my secondary air pump swapped...

The pump is just designed to blow clean air through the exhaust to keep emissions down. It has no effect on performance, just brings the dash light on. Make sure they replace the relays and the pump or the old relays can be faulty and burn out the new pump. I've just found this out because I'm on my second pump in four months...

see thread below:

http://www.mbclub.co.uk/forums/engine/83034-one-problem-two-stories-two-garages.html
 
Last edited:
Welcome to the forum and sorry to hear your problems.

The symptoms do bear all the signs of glycol contamination.

Take care with pumps - there are two known to fail:

1. Air injection pump - as described by Dizwen shouldn't affect running of the engine, just emissions won't be quite so clean immediately after start up. Only a requirement in LA where smog tests are very demanding. That could cause the CEL on your dash.

2. Intercooler pump - this is the one that can be swapped from the F150 Lightening or Jonson pump. You get a complete loss of power when the charge air warms up. Unmistakeable - no "is it or isn't it?" - just a loss of power when you put your foot down.

I don't think either pump would cause the symptoms you describe.
 
You still have an issue with the gearbox... If they have put a new torque convertor then that should have solved it.
 
Thats what I suspected (and was dreading) will contact the guy who did the work tomorrow and get it booked in again.

The invoice for the work he has already carried out clearly states

New Radiator

Torque Convertor

Electric pack & wiring kit

G/box oil & filter & antifreeze

Over £1100 in total

I'm a bit disappointed to say the least, this has taken the shine off buying a new car especially when it looks like the air pump will need done as well, this will probably cost another £700 or so to get done?

Any comment on the plugs/leads? are C32's sensitive to what make of plug is fitted (NGK's Vs Bosch)?

thanks

Max
 
That's cheap. A new OEM torque converter plus fluids and fitting would be closer to £1,700 , so to get a radiator too for £1,100 is cheap.
 
The car is now back with the gearbox specialist, he won't commit to a diagnosis until he's had a play with it, fingers crossed I'll get to find out midweek and get the car back by friday.
 
I have had some done and they were cack.

I sent them back because I was not happy
 
The torque convertor is a recon, by the sound of things it's probably a bad un, waiting to hear back from the gearox guy with my fingers crossed.
 
Latest update from the gearbox guy:-

He's fitted a new torque converter solenoid to no effect so took the car to another oufit who have installed the software upgrade, to no effect so they "frigged" the gearbox ECU to lock the converter at all times, after this the car drove perfectly so the fault must be with the converter when slipping.

the converter has now been returned to the firm who supplied it to examine (possibility of deformed friction surfaces), I've been reading up on this firm and they don't appear to be a ragtime outfit.

Hope to get the car back midweek

max
 
I presume this was done to simply prove the TCC fault and that it's not a permanent fix?

Yeah you're right, the ECU has been returned to normal state

Spoke to the gearbox guy today and he's fitted another converter and another radiator just in case it was a repeat of the glycol problem (at his own cost), he reckons it's very difficult to check for glycol in new oil so replaced the rad as a reassurance measure.

He wants to keep the car another couple of days and run it around a bit to make sure it's sorted this time, fingers crossed I'm picking it up thursday all sorted and raring to go!
 

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