- Joined
- Jan 21, 2005
- Messages
- 27,605
- Location
- Mittel England
- Car
- Smart ForFour AMG Black Series Night Edition Premium Plus 125 Powered by Brabus
Don't take it personally. They seem to say "Go to the Ombudsman if you disagree" a lot now. Go for it and see what happens. I don't believe you'll get more from Mercedes otherwise.