Car Inspection

[robertjrt]

I booked a vehicle inspection with DEKA as MB have, finally, had my car MOT'd.

DEKA 'phoned today to inform me that MB Chelsea have refused to have my car inspected on their site, and, if DEKA took the car "off site" to inspect it, it would refuse re-entry to it.

Have any other forum members ever had a problem having a car inspected?

MB 'phoned me today, I expect as a result of the DEKA request and my latest letter to the MD, and told me my car was "in a roadworthy condition" and will I collect it and drive it away.

The MB solicitor also told me I had cost MB a lot of money.

Is my request to have a car I have not had a chance to look over/drive these past three and a half years, Inspected before I drive it away unreasonable?

 

[renault12ts]

New thread??

 

[robertjrt]

New thread??

Sorry, I am as bored as you with this subject after three and a half years.

I wanted to know if others had had a problem with having an Inspection done. If so, how was the matter resolved?

 

[GordonTarling]

Seems to me that MB Chelsea are being totally unreasonable - I would think you're perfectly entitled to have the car inspected before you take it away. Will they permit you to inspect the car when you collect it? If so, then there's no reason a third party couldn't accompany you. Is MB Chelsea part of the MB London group? If so, there's been plenty of adverse comment previously. I know that I wouldn't buy another car from them.

 

[jaymanek]

thats crazy... just put the car in a corner somewhere and let the assessor inspect it

 

[renault12ts]

Sorry, I am as bored as you with this subject after three and a half years.

I wanted to know if others had had a problem with having an Inspection done. If so, how was the matter resolved?

I'm not bored, just thought it might have been better as a continuation of the ongoing saga you are having with Chelsea.

 

[Smiley]

I booked a vehicle inspection with DEKA as MB have, finally, had my car MOT'd.

DEKA 'phoned today to inform me that MB Chelsea have refused to have my car inspected on their site, and, if DEKA took the car "off site" to inspect it, it would refuse re-entry to it.

Have any other forum members ever had a problem having a car inspected?

MB 'phoned me today, I expect as a result of the DEKA request and my latest letter to the MD, and told me my car was "in a roadworthy condition" and will I collect it and drive it away.

The MB solicitor also told me I had cost MB a lot of money.

Is my request to have a car I have not had a chance to look over/drive these past three and a half years, Inspected before I drive it away unreasonable?

No it is not unreasonable. I am astonished at their unhelpful attitude. Maybe they should be learning a lesson here in how to avoid costing them further money.

 

[Smiley]

btw if this were me I would take the car to british car auctions sure sell scheme and dispose of it tomorrow - buy something else and move on. Life is far too short for this; unless you enjoy it I suppose.

 

[robertjrt]

btw if this were me I would take the car to british car auctions sure sell scheme and dispose of it tomorrow - buy something else and move on. Life is far too short for this; unless you enjoy it I suppose.

My thoughts exactly, but, given the history of the car, if the original fault has not been repaired and BCA "jump start" it and the electrics are "fried" again, I have no doubt BCA will reject the car. Then what do I do with it?

I most certainly do not enjoy all this stress, I have a Macroplactinoma and I need a "quiet" life. I should be enjoying my car, not suing Mercedes-Benz!

 

[Baron_Samedi]

As an aside, I certainly wouldn't have contracted DEKRA to carry out the inspection.

Any similarity between your vehicle and the report they produce could be entirely coincidental....

 

[robertjrt]

As an aside, I certainly wouldn't have contracted DEKRA to carry out the inspection.

Any similarity between your vehicle and the report they produce could be entirely coincidental....

The reason was; having had one by DEKA another would have allowed me to compare, like for like.

Do you know how I can transfer photographs from my album to a post?

 

[robertjrt]

I'm not bored, just thought it might have been better as a continuation of the ongoing saga you are having with Chelsea.

I am beginning to lose track/the will to live/who am I?

 

[Nibbo]

You have my sympathies. What should have been one of life's pleasures has obviously turned into a nightmare.

As for the inspection I can only imagine that they have something to hide if they will not allow an independent opinion.
If you take the car away and the inspection identifies anything; are they saying that they will not allow you to return it?

 

[renault12ts]

Do you want us all to email them with are views on their pitiful service. This is a premier MB site after all. I'm sure they are aware of us.

 

[Sp!ke]

Is it just an issue with DEKRA or do they have an issue with any inspections from other agenies too?

I'm just wondering if they have an open dispute with DEKRA or have had issues with them in the past.

 

[Baron_Samedi]

It wouldn't surprise me to learn they had trouble with DEKRA.

About 3 years ago. the AA used them for at least some of their inspections.

I paid the AA a sum of money that would have bought a decent warranty and in return got a report that was so full of get outs that it was worthless.

 

[hawk20]

You have my sympathies. What should have been one of life's pleasures has obviously turned into a nightmare.

As for the inspection I can only imagine that they have something to hide if they will not allow an independent opinion.
If you take the car away and the inspection identifies anything; are they saying that they will not allow you to return it?

This is so unfair. They are not saying he cannot have an inspection. He can have 500 inspections if he likes. Just not on their site, taking up their space and, who knows, wanting use of ramps etc? The car has been MOT'd and is driveable in law. Take it to DEKA, or ask them to collect it, get the inspection you want, and move on.

 

[219]

I can see the need to have the inspection carried out on the MB site , BEFORE it is taken away , otherwise they could argue in the event of a fault being found 'it was OK when it left our premises ; the fault must have occurred subsequently ; we are not liable ' .

IMHO , the customer , or his agent , has an absolute right to inspect the vehicle , before signing a piece of paper which indicates he has accepted it in satisfactory condition . Otherwise , he must sign for the car as uninspected and reserving the right to return it for rectification of any defects which come to light within a reasonable period ( 30 days ? ) .

 

[Mr E]

The problem here is - where do you draw the line?

I can understand the OP wants to make sure that the car is OK. I can also understand that MB, having paid out (and so closing the case) and provided an MOT, see the matter as closed.

So where does it end? What happens if, after the inspection, loads of other things are bought to the attention of the OP? Does he start more action? Does he reject what has been offered by MB?

This would not be an independant inspection - if you rejected the car and it started all over again you would find that the court would want a properly independant inspection (not one instructed by one or other party).

It's never ending. I had a similar case too many years ago where a garage screwed an oil change resulting in a new engine. In fitting the engine they screwed the power steering. In the end, they paid a sum of money covering time, insurance, tax, and hassle. I consideration of that, I agreed to draw a line. The car was MOT'd and legal to drive. I drove it away and sold it.

If you need a quiet life, then I would pursue a quiet life.

 

[219]

Perhaps the best tactic would be to go to the dealer who has just repaired the car and , without taking it away , trade it back in to them against another car .

Since they have just repaired it to 'roadworthy' condition , they could not very well argue there was anything wrong with it and ought to give an appropriate trade-in price for a car of similar age and mileage which had not required whatever repairs have just been carried out .