Comand NTG4.5 Audio-20 missing "navi" option

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classic9

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Dec 23, 2014
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Hello guys, I hope someone can help me,

I have Comand NTG4.5 Audio-20 on my Mercedes W204 2011 model,

it had 4 options "Audio", "System" "Tel" and "Navi" when I bought it, but yesterday my rotary knob selector stopped working, ie., when I rotate it, it does nothing rest all works fine, so I thought, lets try a reset, instead of pressing "hangup" +"#" + "1", I pressed "hangup" + "*" + "3" which gave me a menu and under version information it had a button which says "cold start for shipping" I pressed this button and since then, now I only have

"Audio", "System" and "Tel" option the "Navi" option is missing.

Does anyone know how i can get "Navi" option back?
 
Cannot answer your question but you may be interested in these YouTube videos about the scroll wheel problem.

https://www.youtube.com/watch?v=gU5NB7jpqOM

https://www.youtube.com/watch?v=0Y7PzqKSx3Q

Thanks, yes followed this videos and got the wheel problem fixed, but still no "Navi" option, spoke to Mercedes Benz dealer and they have given me a appointment after 3 weeks where they will just be doing the diagnostics which is going to cost me 162 pounds + vat.
 
PS, I think you may have called earlier, but my colleague thought your Becker had been reset and not your COMAND unit !!
 
PS, I think you may have called earlier, but my colleague thought your Becker had been reset and not your COMAND unit !!

Hi Richard,

many thanks for your reply, yes sure, I live near West thurrock which is the other end of M25, sure I will come down, I will ring you guys tomorrow, and I will ask for you.

Thanks
 
Thanks. I'm not in, but talk to Mark !

Cheers
Richard
 

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