I have just taken my E350cdi in for a Service at a Main Dealer, this was done on the service package I took out with the dealership.
I also requested and pre booked the map update at the same time Car was in for this Service.
On collection of the car I was informed that the map update was not carried out as my maps were the latest version.
On checking Comand on line website the latest Map for Ntg 4.5 is NTG 2019 2020 V18.0.
My Existing Map is NTG 2017 2018 V16.0 so IMHO my car has not got the latest maps installed .
I rang the dealership and queried the map update , as yet no reply.
As I was going to pay for the Map Update cannot fathom out why they did not carry it out.
The service Department was very busy the morning I took the car in, I’m wondering if they didn’t want to tie up a bay to carry out the update.
I also requested and pre booked the map update at the same time Car was in for this Service.
On collection of the car I was informed that the map update was not carried out as my maps were the latest version.
On checking Comand on line website the latest Map for Ntg 4.5 is NTG 2019 2020 V18.0.
My Existing Map is NTG 2017 2018 V16.0 so IMHO my car has not got the latest maps installed .
I rang the dealership and queried the map update , as yet no reply.
As I was going to pay for the Map Update cannot fathom out why they did not carry it out.
The service Department was very busy the morning I took the car in, I’m wondering if they didn’t want to tie up a bay to carry out the update.
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