• The Forums are now open to new registrations, adverts are also being de-tuned.

Command Online Issues/Radio App

Daveuk

Active Member
Joined
Apr 1, 2018
Messages
264
Location
Barnsley
Car
A180 Sport & E250 AMG Sport
Is anyone else having issues using Command Online or the Radio app?

I tried last night and got a new warning screen about how the image is dimmed to not distract you from traffic.

Once I stopped the car the message disappeared and then I got a 503 error on the internet radio app and it also wouldn’t open the Mercedes web site.

My TomTom traffic has now expired does that mean command online has too? Or do I need to get in touch with Mercedes?

It’s a 2014 E Class.

Thanks.


Sent from my iPhone using Tapatalk
 
Last edited:
Is anyone else having issues using Command Online or the Radio app?

I tried last night and got a new warning screen about how the image is dimmed to not distract you from traffic.

Once I stopped the car the message disappeared and then I got a 503 error on the internet radio app and it also wouldn’t open the Mercedes web site.

My TomTom traffic has now expired does that mean command online has too? Or do I need to get in touch with Mercedes?

It’s a 2014 E Class.

Thanks.


Sent from my iPhone using Tapatalk
Comand doesn’t ‘expire’ it’s just the live traffic feed which is a subscription. Comand should work without the live traffic feed. When did the renewed subscription expire - it must have been renewed in 2017 - for how long ?
 
I’m not with the car for the rest of the week but Live Traffic expired August this year (car would have been 5yrs old) so yes it must have been renewed when it first ran out.


Sent from my iPhone using Tapatalk
 
I do get 'Service unavailable 503' error sometimes, got it yesterday, but didn't check today yet.

I believe it means that the service is down on MB side.

(I don't have TomTom Live Traffic so I don't think that it has anything to do with that).
 
Just checked, still down this morning..... '503 Service Unavailable '. Oh well, we'll just have to wait for MB to sort it....
 
I do get 'Service unavailable 503' error sometimes, got it yesterday, but didn't check today yet.

I believe it means that the service is down on MB side.

(I don't have TomTom Live Traffic so I don't think that it has anything to do with that).

It was yesterday that I got the error too.


Sent from my iPhone using Tapatalk
 
The online services on my COMAND Online NTG4.7 are working again this morning.
 
Great I’ll check mine Friday when I’m back from work.


Sent from my iPhone using Tapatalk
 

Users who are viewing this thread

Back
Top Bottom