command unit stuck

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rom1

Active Member
Joined
Jul 11, 2013
Messages
295
Location
leicester
Car
Mercedes c220d cabriolet
I had an incident yesterday where command unit was working normally, I turned car off and back on after 10 minutes, command unit came on as normal but stuck on the Mercedes logo, could switch it off using on/off button on console, turns off but when switched on stuck on start up logo. not responding to anything, cant control climate control or use command at all.

Carried on driving about 20 minutes, came back on and no issues since.

Is this anything to be concerned about or is it just a blip, been ok today. ?

W205 2017 - C220d auto cabriolet
37k miles 2 years extended warranty left
 
I had an incident yesterday where command unit was working normally, I turned car off and back on after 10 minutes, command unit came on as normal but stuck on the Mercedes logo, could switch it off using on/off button on console, turns off but when switched on stuck on start up logo. not responding to anything, cant control climate control or use command at all.

Carried on driving about 20 minutes, came back on and no issues since.

Is this anything to be concerned about or is it just a blip, been ok today. ?

W205 2017 - C220d auto cabriolet
37k miles 2 years extended warranty left
Possible hard drive failure. Seen a few fail like this.
 

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