Complaint of the year

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I like that, it's my sense of humour.
 
The London-based passenger has since received a call from Sir Richard inviting him to come to the airline’s catering house next month, to help select the food on future Virgin flights. The passenger has not yet confirmed whether he would take up the opportunity.
“While we investigated his complaint seriously, and following Richard Branson’s phone call we’ve invited him to our catering house to select the next range of meals and wines we serve on board,” said a spokesman for Virgin Atlantic. “Then we can ensure his personal taste is well and truly catered for.”

Trust Branson to know how to turn the PR around and end up smelling of roses.....
 
That made me cry with laughter!!!!!
 
The London-based passenger has since received a call from Sir Richard inviting him to come to the airline’s catering house next month, to help select the food on future Virgin flights. The passenger has not yet confirmed whether he would take up the opportunity.
“While we investigated his complaint seriously, and following Richard Branson’s phone call we’ve invited him to our catering house to select the next range of meals and wines we serve on board,” said a spokesman for Virgin Atlantic. “Then we can ensure his personal taste is well and truly catered for.”

Trust Branson to know how to turn the PR around and end up smelling of roses.....

Personally I think that Branson's reply was trite and pathetic....the guy needed an apology and compensation - not the offer of an unpaid job ...:D
 
The author of that letter is gifted. Wish i could express myself like that..
 
Every flight out of India I've been on has been similar to that.... Biz Class not quite as bad but still iffy.

I have "fond" memories of a chilli omlette on a flight out of Delhi - was supposed to have been cheese but had obviously been steeped in something a bit tangier than mature cheddar. Should have asked for a refund as I spent more time on the lav than in my seat on that flight!!
 
Crime Scene Cookie :D
Brilliant.
 

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