- Joined
- Jul 12, 2011
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- 13,062
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- Near Salisbury
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- E32O CDi Sport, MX5 1.8 Sport, Range Rover 5.0 SC, BMW X1
I decided to download the contactless payment app from EE called "Tap Wallet"
Not the most straightforward of apps to install but then my past experience of Orange / EE software has not always been good.
I eventually got the software to download, install and was able to set it up after a few attempts at creating an account because "the server has had a hiccup"
Today I try to set up a card for payment, it asks for your postcode, no problem as only two properties have this postcode and it finds them both.
It then asks for card type and defaults to VISA debit, all well here, it then asks for "Name on card"
This is where it all falls down as it says "Oops!- please enter name on card" I have, many ,many times
Now it cannot possibly know what name or in what format is on this card as I have not, as yet, entered the card number, however, the app refuses to accept my name as embossed on the card or any derivation thereof.
I have tried the email help, no response, I have called EE, no one can suggest anything!
I am seeing contactless payment options more and more and it seems a quick and simple way of paying for small items and would like to at least try it.
Has anyone else had an issue with this app on EE an solved it or can anyone suggest another contactless payment app that runs on a Galaxy S4 running the latest Android OS? I have Google wallet set up for on line payments, not sure if this is available for NFC payments?
Thanks in advance
Not the most straightforward of apps to install but then my past experience of Orange / EE software has not always been good.
I eventually got the software to download, install and was able to set it up after a few attempts at creating an account because "the server has had a hiccup"
Today I try to set up a card for payment, it asks for your postcode, no problem as only two properties have this postcode and it finds them both.
It then asks for card type and defaults to VISA debit, all well here, it then asks for "Name on card"
This is where it all falls down as it says "Oops!- please enter name on card" I have, many ,many times
Now it cannot possibly know what name or in what format is on this card as I have not, as yet, entered the card number, however, the app refuses to accept my name as embossed on the card or any derivation thereof.
I have tried the email help, no response, I have called EE, no one can suggest anything!
I am seeing contactless payment options more and more and it seems a quick and simple way of paying for small items and would like to at least try it.
Has anyone else had an issue with this app on EE an solved it or can anyone suggest another contactless payment app that runs on a Galaxy S4 running the latest Android OS? I have Google wallet set up for on line payments, not sure if this is available for NFC payments?
Thanks in advance