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Deleted member 149005
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Yesterday i booked to test drive a used GLA at my local, and duly received confirmation by text of the time, venue and salespersons name for this afternoon.
Turn up today...
Blank look on the reception desk....the salesman wasn't in today....another shiny suit came over...sorry that car isn't in this site as it hard to source due to production delays due to the success of the new A series (wtf??? It is a used car you list in stock...)...and the shiny suit had a note is diary to call me and tell me the car wasn't available....but “hadn't got round to it”. This was for a 3pm appointment.. clearly MB don't understand customer experience...
Turn up today...
Blank look on the reception desk....the salesman wasn't in today....another shiny suit came over...sorry that car isn't in this site as it hard to source due to production delays due to the success of the new A series (wtf??? It is a used car you list in stock...)...and the shiny suit had a note is diary to call me and tell me the car wasn't available....but “hadn't got round to it”. This was for a 3pm appointment.. clearly MB don't understand customer experience...
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