Hi
So I recently purchased a used and approved Mercedes car here in the UK. I was told the car had been inspected as standard. However, the car had a few small chips on it and I was of the opinion these get repaired before sale. Furthermore, the boot lid did not align.
Mercedes offered me some further discount to get the boot lid fixed under the warranty and said there wasn't much that can be done about the chips. I later found out a few of my mates car had scratches and chips which they repaired before the sale.
As I was desperate I agreed and took the car.
After a week I have now realised the following:
-They informed me the alloys were 20" but are in fact 19". I did not know until a friend told me
-I have found a few more chips and shoddy paint jobs on the car. They are small chips.
-The driver seat slides very slowly
-The boot lid as mentioned
-A noise when turning near the axle
-Most dangerously, I have realised the break pads are worn out. Sensor has not shown anything but I can see there is no rear break pads left. It explains why the car has had spongy breaks and squeaks.
Surely, this is Mercedes job to have sorted before hand?
What are my rights? How can I go about it? I tried calling the dealership but they were not interested as I took the car away. All my other friends Mercedes were fixed upon request.
So I recently purchased a used and approved Mercedes car here in the UK. I was told the car had been inspected as standard. However, the car had a few small chips on it and I was of the opinion these get repaired before sale. Furthermore, the boot lid did not align.
Mercedes offered me some further discount to get the boot lid fixed under the warranty and said there wasn't much that can be done about the chips. I later found out a few of my mates car had scratches and chips which they repaired before the sale.
As I was desperate I agreed and took the car.
After a week I have now realised the following:
-They informed me the alloys were 20" but are in fact 19". I did not know until a friend told me
-I have found a few more chips and shoddy paint jobs on the car. They are small chips.
-The driver seat slides very slowly
-The boot lid as mentioned
-A noise when turning near the axle
-Most dangerously, I have realised the break pads are worn out. Sensor has not shown anything but I can see there is no rear break pads left. It explains why the car has had spongy breaks and squeaks.
Surely, this is Mercedes job to have sorted before hand?
What are my rights? How can I go about it? I tried calling the dealership but they were not interested as I took the car away. All my other friends Mercedes were fixed upon request.