Digital Service Record

[CaptainBirdseye]

Can an independent garage update your digital service record after a service and MOT and if so how do they do that?
I can see on the Mercedesme webpage how to get a copy of the record but not how to get it updated.
Giving up on MB for servicing.

 

[whitenemesis]

Can Independent Garages update Mercedes Digital Service Book?

The simple answer is yes as long as they are registered as an independent repair centre. All Mercedes-Benz vehicles built from 2010 onwards now have their entire service history stored electronically…

www.germancarservices.co.uk

 

[markjay]

Can Independent Garages update Mercedes Digital Service Book?

The simple answer is yes as long as they are registered as an independent repair centre. All Mercedes-Benz vehicles built from 2010 onwards now have their entire service history stored electronically…

www.germancarservices.co.uk

As above.

Independent specialists can register with MB, which provides them with access to the DSB, as well as technical info and tools (e.g. STAR), and genuine spare parts at trade prices.

MB do not have much choice in the matter, this is part of the EU block exemption that gives car manufacturers exemptions from certain free-market legislation while ensuring that they cannot abuse it and create a monopoly. This is also whey they cannot invalidate the new car warranty just because the car was not serviced by a franchised dealer etc.

There are certain restriction, e.g. they can only sell genuine spare parts if they also charge for the fitting, but they are not allowed to just sell-on genuine spare parts.

But yes, an intendant specialist that registered with MB will have access to most of the relevant bits that a franchised dealer has.

 

[CaptainBirdseye]

As above.

Independent specialists can register with MB, which provides them with access to the DSB, as well as technical info and tools (e.g. STAR), and genuine spare parts at trade prices.

MB do not have much choice in the matter, this is part of the EU block exemption that gives car manufacturers exemptions from certain free-market legislation while ensuring that they cannot abuse it and create a monopoly. This is also whey they cannot invalidate the new car warranty just because the car was not serviced by a franchised dealer etc.

There are certain restriction, e.g. they can only sell genuine spare parts if they also charge for the fitting, but they are not allowed to just sell-on genuine spare parts.

But yes, an intendant specialist that registered with MB will have access to most of the relevant bits that a franchised dealer has.

Thank you for taking the time to respond. Much appreciated

 

[CaptainBirdseye]

Can Independent Garages update Mercedes Digital Service Book?

The simple answer is yes as long as they are registered as an independent repair centre. All Mercedes-Benz vehicles built from 2010 onwards now have their entire service history stored electronically…

www.germancarservices.co.uk

 

[CaptainBirdseye]

Thank you for taking the time to respond. Much appreciated

 

[mioba]

Yes the higher end MB indies will pay the subscriptions to MB and have acess.

Be sure to ask your chosen indy and ask them to show you. Dont rely on them calling themselves a merc indy.

 

[Spider10]

The last service that is on the database is at 30288 miles someone else will confirm the rest

 

[BigJase88]

On my car i did a HPI check via mycarcheck uk and it told me 2 services at Mercedes which i managed to get printed off. There was also 2 other services at Halfords that i managed to get printed off i had to contact Halfords advice centre.

So hopefully a HPI will be able to point you in the right direction and who to contact

 

[Jobsworth]

Car has a good history. If you give me an email address I’ll send it to you

 

[Jobsworth]

You should have it now. If you are quick you can edit out your email address, save all that spam

 

[pmcgsmurf]

@Jobsworth
Good idea?

@KillerHERTZ
@Administrator

New member joins.
Asks for detailed information, gets it then disappears forever.

What are we achieving here other than a look up service?

Do we run the risk that Mercedes Benz could question this information being given?

@Jobsworth I commend your commitment but......

 

[Jobsworth]

@Jobsworth
Good idea?

@KillerHERTZ
@Administrator

New member joins.
Asks for detailed information, gets it then disappears forever.

What are we achieving here other than a look up service?

Do we run the risk that Mercedes Benz could question this information being given?

@Jobsworth I commend your commitment but......

I was sat here inputting my weeks work. It was no biggy. I am happy to help existing members anytime, newbies if it’s convenient to me. Hopefully having received the help he asked for he’ll be encouraged to bring more content to the forum.

 

[Jobsworth]

Oh, he’s disappeared now. That was welcoming, wasn’t it

 

[pmcgsmurf]

I was sat here inputting my weeks work. It was no biggy. I am happy to help existing members anytime, newbies if it’s convenient to me. Hopefully having received the help he asked for he’ll be encouraged to bring more content to the forum.

In reality though I doubt it.

I commend you but you are creating a "route" for people to obtain this information.

No reason why the seller, buyer can't get the information other than the fact they can't be ****d.

Please don't take things wrong way. I do not agree that is my perogative.

I think we are creating a rod for our own back.

 

[Jobsworth]

In reality though I doubt it.

I commend you but you are creating a "route" for people to obtain this information.

No reason why the seller, buyer can't get the information other than the fact they can't be ****d.

Please don't take things wrong way. I do not agree that is my perogative.

I think we are creating a rod for our own back.

I’m sorry it’s inconvenienced you so heavily. I’ll try not to burden you so much in future

 

[pmcgsmurf]

I’m sorry it’s inconvenienced you so heavily. I’ll try not to burden you so much in future

Thanks.

 

[pmcgsmurf]

I’m sorry it’s inconvenienced you so heavily. I’ll try not to burden you so much in future

Just for the record the sarcastic reply is not appreciated.

 

[Jobsworth]

Just for the record the sarcastic reply is not appreciated.

For the record, I don’t see what any of it had to do with you.

 

[pmcgsmurf]

For the record, I don’t see what any of it had to do with you.

But I'm a member here, of course it has something to do with me, NO?

@Administrator
Can you clarify please?

Am I being a total tube?

Perhaps I'm confused, I thought we were a community and all our inputs were valued?