DSB Not showing Services

[MancAnt]

Hi all, anyone have issues with the Mercedes DSB? We have had our Mercedes E220 Cabriolet AMG LINE Edition 2016 Plate serviced by an Independent Mercedes garage locally for the last 3 years of ownership (used by many Mercedes owners locally with a great reputation and has full access to the Mercedes DSB system), these services always being available for me to view however now when I check today there are no records of these 3 previous services. These were always visible previously via the Mercedes Me website or app? Any advice or feedback appreciated

 

[Headhurts]

The app and Website only shows services you have paid for.

Robin

 

[MancAnt]

The app and Website only shows services you have paid for.

Robin

Hi Robin, The last 3 years of servicing (yearly) we have paid for. They were showing initially on the app and the website. Also I have the hard copies of each ervice with the sec codes on them.
So annoying!!